Kairoi Residential · 13 hours ago
Assistant Community Director - Echo
Austin,TX,US
Full-time
Onsite
Entry, Mid Level
2+ years expKairoi Residential is dedicated to creating exceptional living experiences at multifamily communities, and they are seeking an Assistant Community Director to support the Community Director in overseeing operations. This role includes managing resident relations, financial responsibilities, and ensuring compliance within the community.
Property ManagementReal EstateResidential
Responsibilities
Lead resident relations and retention programs
Handle and resolve resident concerns or complaints
Start the lease renewal process with residents
Ensure that residents submit rent payments on time
Connect with residents regarding delinquent balances
Input late fees, rental agreement amounts, and concessions correctly
Prepare bank deposits
Assist with the eviction of residents in compliance with court orders and directions of Attorneys and the Regional Manager
Coordinate move-in and move-out details for residents
Process paperwork and maintain resident files while keeping sensitive information confidential
Prepare weekly traffic, renewal, and financial reporting
Ensure the office team has necessary office supplies
Carry out supervisory responsibilities in the absence of the Community Director
Initiate and deliver resident lease violations and late notices
Share organizational policies with the team and ensure protocol is followed
Walk apartment homes in preparation for move-ins to ensure the make-ready process is completed
Inspect apartment homes upon resident move-out to prepare Final Account Statements
Qualification
Required
2-3 years of industry experience or experience in a related hospitality or customer service environment is required
Familiarity with federal, state, and jurisdictional laws and regulations concerning multi-family housing, evictions, Fair Housing, and associate safety is required
A strong foundation in financials and the ability to accurately calculate figures such as concessions, late fees, prorated rates, etc
A remarkable sense of professionalism especially when dealing with resident issues, future residents, and emergency situations
High attention to detail
A positive, customer-focused attitude and willingness to serve
Preferred
An Associate's Degree, or equivalent from a college or technical school is preferred
Benefits
Health & Wellness Benefits
Medical, dental, vision, life insurance, short and long-term disability at an affordable price.
Retirement Planning
We offer a 401k program with a company match.
Paid Leave
Exceptional PTO program, paid holidays, floating holidays, birthday day off, and a milestone sabbatical program.
Discounts
Private discount network that includes discounts on travel, restaurants, gifts, experiences, and so much more.
Training
We want to help you grow! Be prepared to attend and participate in training as required.
Company
Kairoi Residential
Kairoi Residential is a premier, vertically integrated, multifamily investment, development, and property management company.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Michael Lynd, Jr.
CEO
Recent News
GlobeNewswire
2026-01-22
The Real Deal
2025-12-11
2025-10-02
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