ThompsonMcMullan, P.C. · 1 day ago
Front Desk Clerk/Receptionist
Richmond, VA
Full-time
Onsite
Entry Level
2+ years expThompsonMcMullan, P.C. is a law firm dedicated to serving a diverse clientele including Fortune 500 companies and local governments. They are seeking a Front Desk Clerk/Receptionist who will be responsible for performing front desk duties, maintaining an organized filing system, and providing administrative support to ensure a welcoming environment for clients and guests.
Law EnforcementLegalProfessional Services
Responsibilities
Perform front desk duties in coordination with the Administrative Coordinator
Receive clients and visitors by greeting, welcoming, directing, and announcing appropriately; validate parking
Answer, screen, and route incoming calls in a courteous, timely, accurate, and professional manner
Prepare and distribute the firm’s daily schedule and communicate any changes
Schedule use of conference rooms and web meetings and ensure meeting spaces are ready before meetings
Prepare, sort, and distribute mail, deliveries, and ticklers
Follow established guidelines and procedures for receiving, documenting, organizing, and mailing client documents (i.e. parcel deliveries, courier services, etc.)
Report and follow-up on technology and office maintenance issues with vendors, property management, and firm management
Open and close the office daily and ensure the reception, kitchens, conference rooms, and common areas are tidy and presentable
Follow established procedures for processing accounts payable and preparing checks for signature
Accept and process client payments made in person and by phone
Monitor inventory, order and organize supplies; coordinate with supply vendors
Track and organize client and firm expenses paid by credit card and assist in the monthly reconciliation
Process new client matters and complete conflict checks in coordination with the Billing Coordinator
Other duties as assigned
Process records for storage to include scanning, electronically filing, and paper filing
Retrieving records as requested through vendor website or on-site
Maintain accurate file-indexing
Dispose of files as required by destruction policy guidelines
Provide administrative and clerical assistance to staff and attorneys when needed
Qualification
Required
2-5 years of related work experience in a professional services firm
Outstanding interpersonal, verbal, and communication skills
Ability to prioritize, multi-task, and meet tight deadlines in a fast-paced environment
Demonstrate a positive representation of the firm's commitment to client services and a desire to be an essential part of a busy law practice as a team player
Team-oriented with a service mindset; demonstrates discretion and professionalism
Strong organizational and time-management skills with excellent attention to detail
Flexibility to adapt to changing priorities and business needs
Positive attitude, strong work ethic, and ability to handle confidential information with discretion
Ability to lift and carry up to 40 pounds, as required
Benefits
Employer paid medical insurance for employees
Employer contributions to Health Savings Accounts (HSA)
Employee funded medical flex spending and dependent care flex spending accounts (FSA)
Dental and vision insurance
Employer paid life and disability insurance
401k plan with employer contributions
Generous paid leave benefits – including PTO, ten paid holidays, and paid parental leave
Paid parking
Company
ThompsonMcMullan, P.C.
ThompsonMcMullan, P.C.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Grice McMullan
Founder
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