Robert Half · 17 hours ago
Site Support Technician
Coppell, TX
Full-time
Onsite
New Grad, Entry Level
$30/hr - $35/hrRobert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. They are seeking a skilled Site Support Technician to provide technical support for audiovisual setups and assist remote users with connectivity issues at a franchisee training facility in Coppell, Texas.
ConsultingHuman ResourcesRecruitingSecurity
Responsibilities
Provide hands-on support for audiovisual equipment, including projectors and other presentation tools
Assist remote users in resolving connectivity challenges to ensure seamless access to resources
Manage and resolve IT support tickets related to a variety of hardware and software issues
Perform basic network troubleshooting to identify and resolve connectivity problems
Handle Active Directory tasks such as password resets and user account management
Troubleshoot and resolve hardware issues on-site to maintain equipment functionality
Collaborate with team members to deliver effective solutions for technical challenges
Maintain a high level of customer service while addressing technical concerns promptly
Ensure proper documentation of support activities and resolutions for future reference
Qualification
Required
Proficiency in Active Directory, including user account management and password resets
Solid understanding of Cisco networking fundamentals
Experience with basic network troubleshooting techniques
Familiarity with audiovisual equipment setup and maintenance
Strong ability to diagnose and resolve hardware issues
Excellent problem-solving skills and attention to detail
Strong communication skills to interact with both technical and non-technical users
Benefits
Medical
Vision
Dental
Life and disability insurance
401(k) plan
Company
Robert Half
🔒 At Robert Half, we prioritize your security—if you believe you've encountered a scam or fraudulent recruiter, please report it immediately to https://www.roberthalf.com/us/en/fraud-alert.
Founded in 1948
10001+ employees
H1B Sponsorship
Robert Half has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2023 (31)
2022 (32)
2021 (18)
2020 (22)
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO
Leadership Team
Keith Waddell
President and CEO
Paul Gentzkow
President and Chief Executive Officer, Talent Solutions
Recent News
EIN Presswire
2025-04-14
Company data provided by crunchbase