Account Mgr II, Product jobs in United States
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RealPage, Inc. · 10 hours ago

Account Mgr II, Product

RealPage, Inc. is a company focused on customer success, and they are seeking an Account Manager II to manage client relationships and drive client adoption. The role involves collaborating with various departments to meet client needs, ensuring revenue growth, and mentoring junior account managers.

Document ManagementPaymentsProperty ManagementPropTechSaaSSoftware

Responsibilities

Act as a primary point of contact for assigned accounts
Maintain assigned portfolio to drive client adoption and usage to achieve targeted annual revenue goals working primarily with small to medium business and Corporate level clients, with slow progression to Enterprise clients
Analyze key metrics of customer usage and identify opportunities for improvement
Assist with periodic client business reviews for assigned clients as appropriate
Build and maintain strong client relationships that allow for open communication and trust
Report account status reviews to management weekly
Assist in identifying revenue opportunities within the framework of the organization wide strategy
Work closely with multiple departments to coordinate client needs and resolve outstanding issues
Grow business by anticipating customer needs and providing a high level of customer services
Work with internal departments and clients to meet monthly billing and prebill goals
Serve as mentor for Account Managers 1s by training, coaching, escalations, and assisting with meeting monthly billing and prebill goals. Additional duties as needed

Qualification

Account ManagementClient relationship buildingSub-metering knowledgeMS Office proficiencyProject ManagementCommunication skillsLeadership skillsInitiativeMotivational skills

Required

2 years of experience working as an Account Manager
Working knowledge of sub-metering and PURE
Proven ability to retain and grow accounts
Proven ability to effectively communicate with internal and external management and work collaboratively with interdepartmental teams to achieve desired results
Strong leadership and project management skills, including the ability to effectively manage multiple projects simultaneously
Strong experience using MS Office applications (Word, Outlook, PowerPoint, and Excel) skills
Strong verbal, written and interpersonal communication skills
Demonstrated ability to lead, work independently and take initiative. Proven ability to communicate clients' needs while prioritizing with organizational goals and initiatives
Ability to motivate others to achieve project deliverables. Excellent follow up skills

Preferred

Bachelor's Degree in business, related field or equivalent
1 year experience in the property management industry

Benefits

Health, dental, and vision insurance.
Retirement savings plan with company match.
Paid time off and holidays.
Professional development opportunities.
Performance-based bonus based on position.

Company

RealPage, Inc.

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RealPage is the leading global provider of AI-enabled software platforms to the real estate industry.

Funding

Current Stage
Public Company
Total Funding
$105.04M
Key Investors
Camden PartnersApax Partners
2022-01-13Post Ipo Equity· $18.64M
2020-12-21Acquired
2011-09-15Post Ipo Equity· $6.87M

Leadership Team

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Dirk Wakeham
Chief Executive Officer
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Steve Winn
Chairman of the Board, President & CEO
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Company data provided by crunchbase