Rocket · 13 hours ago
Closing Advisor (Portland, OR)
Myrtle Point, OR
Full-time
Onsite
Mid Level
$26.45/hr - $50.66/hr
3+ years expRocket is a leading national provider of title insurance, property valuations and settlement services. As a Closing Advisor, you will be the main point of contact for customers and real estate agents during the settlement process, ensuring organization and communication throughout each transaction.
ConsumerConsumer LendingFinanceFinancial ServicesLendingMortgagePersonal FinanceReal Estate
Responsibilities
Interact and correspond with all parties involved in the settlement process
The main point of contact for the buyers, sellers, and agents
Manage each file from start to finish and make sure each team member is completing their workflow
Ensure that the process stays organized and all contract contingencies are being met
Obtain pertinent info from customers/agents for the title department to clear the title
Provide strong customer service and title knowledge to deliver a great customer experience, and guide clients and agents through every step of the closing process
Answer our main phone line, explain title quotes, title insurance, and the settlement process to current and potential customers
Overseeing title and closing for all residential projects/clients in your market
Managing assigned tasking for yourself and your support team
Verifying title clearance of assigned files prior to closing
Working with the support team on title defects, issues, as well as a review of all entity documents for sufficiency
Reviewing closing documents prior to, and after, closing to ensure completeness and accuracy
Ensure the file is balanced before sent to the funding
Ensure that documents for recording are complete and ready to record before sending them to post-closing
Responsibilities may change at any time
Leadership can add to the Responsibilities at any time
Qualification
Required
3+ years experience as an Escrow Officer is required
Must have a strong customer service background
Strong written and verbal communication skills
Attention to detail and the ability to be organized in a fast-paced environment
A unique combination of organization and attention to detail: The overwhelming seems manageable, you commit to looking for things that are out of place and you get more done in less time
A Multi-Tasker: You are able to work with high-level multi-tasking skills and prioritize in a fast-paced constantly changing environment. You also have the ability to balance the workload to accommodate the demands of the job and exceed customer expectations
Excellent communication skills: When communicating, you hit the point from the get-go and deliver your message in a succinct manner
Tech-savvy: You're comfortable with technology and learn new programs quickly
A fun, caring, and humble attitude: We all work hard, but it's important to have a good time, look out for each other, and pitch in wherever needed
Preferred
Qualia, Tableau, Microsoft 365 knowledge is helpful
Benefits
Medical
Dental
Vision benefits
401K retirement plan
Paid-time off
Company
Rocket
Rocket is redefining homeownership, mortgage, real estate and personal finance services.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$5.15B2025-06-03Post Ipo Debt· $4B
2025-05-02Post Ipo Debt· $1.15B
2020-08-06IPO
Leadership Team
Varun Krishna
Chief Executive Officer
Bridget Frey
Chief Technology Officer @ Redfin and Chief Data Officer @ Rocket
Recent News
streetwisereports.com
2026-01-22
The Real Deal
2026-01-16
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