Illinois Housing Development Authority · 1 day ago
Business Operations Specialist I
Chicago, IL
Full-time
Hybrid
Entry Level
$60K/yr - $75K/yr
3+ years expIllinois Housing Development Authority (IHDA) is a leading Housing Finance Agency committed to financing affordable housing in Illinois. The Business Operations Specialist I will monitor incoming transactions, prepare necessary documents for fund movements, and ensure data integrity for reporting and analysis within the Homeownership Department.
Financial ServicesLendingReal Estate
Responsibilities
Monitor incoming transactions from sub-servicers to ensure receipt of funds and prepare appropriate money movement requests
Prepare Homeownership Department wire transfers and Automated Clearing House (ACH) transactions with IHDA’s treasury desk, including but not limited to: Daily Participation of P&I and REO Proceeds
Part of the team responsible for working on post-purchase loans being repurchased back to the originating lender. This will include communications with US Bank to provide wire instructions and tracking of fund receipt of Down Payment Assistance (DPA) in the loan origination system
Responsible for reporting needs of the Homeownership Department; including, but not limited to, setting up monitoring reports, reconciliation reports and trending reports for future volume and fund exhaustion
Responsible for creating status reports and setting up automatic report distribution to keep staff informed regarding the pipeline and other time-sensitive information
Responsible for reporting Homeownership data to other IHDA Departments on a periodic basis including, but not limited to, end of month servicing reports, investor reporting (Fannie Mae, Freddie Mac, etc.), and DPA reconciliation
Assist with streamlining processes to drive efficiency for the Homeownership department and collaborate on process improvements and potential automation
Develop and maintain a solid, working knowledge and understanding of all Single-family Homeownership Mortgage Program guidelines, policies and procedures
Monitor shared email accounts as needed
Assist with preparing reports for board meetings as needed
Assist with reconciling the single-family lockbox as needed
Assist with policies and procedures as needed. Coordinate with department Business Analyst(s) and management, to confirm accuracy; revisit changes on a regular basis to ensure compliance
Perform additional duties as assigned
Qualification
Required
Bachelor's degree preferred or 3+ years of equivalent industry experience
Familiarity with the guidelines and requirements in the residential lending industry is desired
Requires excellent verbal and written communication skills along with customer service skills
Must have strong analytical skills with the ability to critically think and problem solve within time sensitive situations
Must be highly organized with a high attention to detail
Must have highly effective interpersonal skills including demonstrated ability to work cooperatively with a variety of staff from various fields of interests and backgrounds
Must be able to autonomously research the mortgage industry; including, regulatory changes and other financial impacts that pertain to the essential functions
Exceptional computer literacy, including Office Suite expertise
Preferred
Report writing skills (SAP Crystal Reports, SSRS, Tableau, Power BI, etc.) are preferred
Benefits
Paid time off
Paid holidays
Medical/dental/vision/life insurance plans
Short/long term disability
Tuition reimbursement
Flex spending
401K plan – immediate vesting
IHDA employees may be eligible for federal loan forgiveness programs.
Dental insurance
Employee assistance program
Employee discount
Flexible schedule
Flexible spending account
Health insurance
Health savings account
Parental leave
Professional development assistance
Referral program
Vision insurance
Company
Illinois Housing Development Authority
Illinois Housing Development Authority provides an array of loans, mortgage, lending, financial, housing, rental, and real estate services.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Timothy Hicks
Deputy Chief Financial Officer, Managing Director Accounting
Keith Evans
Chief Information Officer
Recent News
2025-07-16
Company data provided by crunchbase