Vice President of Operations jobs in United States
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KenCrest · 9 hours ago

Vice President of Operations

KenCrest is a premier employer dedicated to empowering individuals to live fulfilling lives. The Vice President of Operations will lead the organization in delivering person-centered adult services, driving innovation, and fostering high-performing teams to create positive change.

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Responsibilities

Lead and Oversee Program Operations: Provide strategic leadership across service lines, ensuring programs are person-centered, outcome-driven, and aligned with agency goals
Promote Innovation and Quality: Continuously assess, introduce, and champion innovations in service delivery and care models to improve outcomes for the individuals we serve
Advance Organizational Capacity: Collaborate with executive leadership to identify opportunities, analyze trends, and promote the agency's capabilities to external partners and stakeholders
Strengthen Cross-Functional Collaboration: Build and maintain effective relationships across departments to support coordinated care, seamless service delivery, and integrated planning
Drive Performance and Accountability: Use data and key performance indicators to evaluate effectiveness, guide decisions, and ensure high-quality services and fiscal accountability
Foster Leadership Development: Mentor and support leadership at all levels, cultivating a culture of learning, accountability, and personal growth
Champion Employee Engagement: Promote transparency, inclusion, and open communication by creating systems for staff input, recognition, and shared success
Implement Strategic Initiatives: Lead the execution of key clinical and operational initiatives, ensuring alignment with agency priorities and funder expectations
Develop Partnerships and Community Engagement: Represent the agency in strategic partnerships and community collaborations to support innovative, sustainable service models
Ensure Regulatory Compliance and Risk Management: Monitor quality standards and regulatory requirements, ensuring proactive systems are in place for compliance and service excellence

Qualification

Strategic planningProgram operations oversightLeadership experienceManaged care experienceCross-departmental collaborationCommunity engagementEmployee engagementRegulatory compliance

Required

Bachelors in related field required
Minimum 5 years of leadership experience, including oversight of multi-program operations and external partnerships
Proven experience developing and implementing strategic plans, marketing initiatives, and cross-departmental projects

Preferred

Master's degree preferred
Experience in managed care environments and/or navigating managed care contracts

Company

KenCrest

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KenCrest provides community-based supports to more than 12,500 people with intellectual or disabilities and autism.