EverCommerce · 10 hours ago
EverHealth - RCM Manager, Back End (Remote, US)
United States
Full-time
Remote
Mid, Senior Level
$60K/yr - $70K/yr
5+ years expEverCommerce is a leading service commerce platform providing integrated SaaS solutions for service-based businesses. The RCM Manager, Back End will drive client satisfaction and revenue retention while overseeing back-end revenue cycle operations and ensuring optimal performance across billing platforms.
Digital MediaFinancial ServicesSoftware
No H1B
Responsibilities
Lead back-end revenue cycle operations including denial management, A/R follow-up, payment posting, and patient balances
Partner with Service Managers and operational leaders to support client satisfaction, revenue retention, and financial stability
Serve as an escalation point for client and internal issues related to revenue cycle performance and service delivery
Support client transitions from implementation into steady-state operations from a back-end RCM perspective
Ensure adherence to organizational policies, procedures, systems, and regulatory requirements
Set back-end RCM strategy, KPIs, and work segmentation by payer, balance, and account age; manage inventory, prioritization, and escalations
Lead denial management efforts including root-cause analysis, appeals, recovery, and prevention strategies
Manage accounts receivable performance, reducing days in A/R, minimizing aged balances, and improving net collections
Ensure accurate payment posting, reconciliations, refunds, contractual adjustments, and compliant patient billing practices
Analyze operational and financial reports (e.g., denials, A/R aging, collections, posting accuracy) and drive action plans for improvement
Track and monitor productivity metrics (charges, payments, collections, adjustments) to ensure client and company expectations are met
Lead or support POD and continuous improvement initiatives internally and with client practices
Develop and maintain escalation, incident, and issue management processes to ensure timely and effective resolution
Maintain strong working relationships with offshore and vendor partners, ensuring alignment with performance expectations
Perform other related duties as assigned
Qualification
Required
Bachelor's degree in Business Administration, Healthcare, or related field preferred
5+ years of healthcare or revenue cycle management experience, including demonstrated leadership responsibility
Demonstrated experience with KPI development, financial analysis, and performance improvement initiatives
Extensive knowledge of medical billing, coding (ICD-10, CPT, HCPCS), and end-to-end revenue cycle workflows
Strong understanding of payer rules, denial management, appeals, and reimbursement methodologies
Proven ability to partner with client-facing teams and communicate effectively with internal and external stakeholders
Professional demeanor with strong written, verbal, and interpersonal communication skills
Benefits
Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid
Continued investment in your professional development
Day 1 access to a robust health and wellness benefits package, including an annual wellness stipend.
401k with up to a 4% match and immediate vesting
Flexible and generous (FTO) time-off
Employee Stock Purchase Program
Company
EverCommerce
EverCommerce is a portfolio company born from the leadership team of renowned private equity firms and Fortune 500 enterprises.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknownKey Investors
Silver Lake
2021-07-01IPO
2019-07-23Private Equity
Leadership Team
Eric Remer
Founder/CEO
Ryan Siurek
CAO
Recent News
thefly.com
2025-12-18
2025-12-18
EverCommerce Inc.
2025-11-24
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