TechUnited · 1 day ago
Member Success Manager
Hoboken, NJ
Full-time
Onsite
Mid Level
$55K/yr - $65K/yr
3+ years expTechUnited is a membership organization dedicated to empowering innovators and entrepreneurs. The Member Success Manager will be responsible for expanding the membership and sponsorship base by utilizing various prospecting strategies to engage potential customers and facilitate new memberships and renewals.
Business DevelopmentEducationInformation TechnologyInternetNon Profit
Responsibilities
Leading the pipeline process for developing new leads
Soliciting, parsing, and building lists for membership and sponsorship outreach
Organizing and tracking all campaigns and sales opportunities in CRM
Understanding customer needs and budget to sell accordingly
Closing membership and renewal deals
Utilizing email, social media, phone, and virtual tools to engage with prospects and customers to update them on our offerings and opportunities
Adding minimum 50 new leads into the membership pipeline per week
Working with the Head of Business Development and Head of Experience to report findings that will update sales copy, go-to-market strategy, membership offerings, and customer marketing materials
Maintain relationships with members and create strategies to maximize their experience and help elevate their brand
Qualification
Required
Three years of professional sales experience
Self-starter who has a desire to learn, grow, and excel in their role
Excellent phone, writing, and listening skills
Interest in technology and ability to leverage technology to create sales opportunities
High level of expertise with tech tools including CRMs (we use Pipedrive), Google Suite, Zoom, Trello, Excel
Preferred
You are a current or aspiring entrepreneur
You want to build your network with top business leaders around the region
You use trello or google sheets to organize travel
You are obsessed with technology
You can turn a no into a yes
You are energized by talking with new people at business events
People refer to you as a connector
People come to you for help
You have a goal of inbox zero all the time
Benefits
Comprehensive benefits
Company
TechUnited
It is a private, nonprofit membership organization, which supports the tech, innovation, and entrepreneurial ecosystems.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Aaron Price
President & CEO
Joan Praiss
COO
Recent News
2023-10-27
Company data provided by crunchbase