Cardinal Credit Union · 11 hours ago
Call Center Representative
Willoughby,OH,US
Full-time
Onsite
New Grad, Entry Level
0+ years expCardinal Credit Union is one of the 200 Healthiest Credit Unions in the nation, offering an opportunity for professional growth. The Call Center Representative assists members with their telephone requests, explains services, resolves problems, and directs calls appropriately.
BankingFinancial Services
Responsibilities
Assists members and potential members with their telephone requests; answers questions about products and services and resolves problems that are within their authority to resolve; refers problems that are beyond their authority to their supervisor, along with their recommendations
Identifies cross-sell opportunities and cross-sells services to members
Maintains member account information on computer system
Ensures the appropriate records are maintained and required reports are prepared
Assists other departments as needed
Performs other job-related duties as assigned
Qualification
Required
Up to six months of similar or related experience
College education preferred
Benefits
Medical, prescription, dental, vision
Life and long term disability Insurance, employer paid
Generous 401(k) plan
Paid time off and holidays
Loan discounts
Tuition reimbursement paid up to 90% of classes including Master's programs
Considerable and substantive internal training on a myriad of banking subjects, member service, professionalism, and best industry practices.
Company
Cardinal Credit Union
Cardinal Credit Union is a full-service financial cooperative serving Lake, Geauga, Cuyahoga, Ashtabula, Portage, Summit and Mahoning.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$2.69MKey Investors
Inclusiv
2025-03-03Grant· $2.69M
Leadership Team
Christine Blake
President / CEO
Lanny Berlingieri, CPA
Chief Financial Officer
Recent News
2025-10-30
2025-10-07
Company data provided by crunchbase