Wells Fargo · 1 day ago
Systems Operations Senior Manager
CHARLOTTE, NC
Full-time
Hybrid
Senior Level
6+ years expWells Fargo is seeking an experienced and strategic Senior Systems Operations Manager to lead our platform support and Site Reliability Engineering (SRE) transformation initiatives for our large-scale global payments and international banking systems. The ideal candidate will possess a deep understanding of systems operations, platform reliability, and technological transformation in the financial services sector.
BankingFinancial ServicesFinTechInsurancePayments
Responsibilities
Manage and develop teams of analysts, associates, and less experienced managers in roles that provide technical services and support for the relevant supported systems
Engage and influence stakeholders, internal partners, and peers in order to engineer projects, identify new products and solutions, and research solutions for existing systems
Identify and recommend opportunities for administration and maintenance of the remote monitoring and management system, as well as the periodic system review
Perform network assessments, security audits, and system enhancement consultations
Determine appropriate strategy and actions of Systems Operations team to meet moderate to high risk deliverables
Interpret and develop policies and procedures, and understand compliance and risk management requirements for supported system area
Provide implementation support for key risk initiatives
Collaborate with and influence all levels of professionals, analysts, or associates
Ensure the Systems Operations team communicates with customers to keep them informed of incident progress, and notify them of impending changes or agreed outages
Manage allocation of people and financial resources for Systems Operations
Develop and guide a culture of talent development to meet business objectives and strategy
Qualification
Required
6+ years of Systems Engineering and Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
3+ years of management or leadership experience
Preferred
10+ years of experience in systems operations, platform engineering, or SRE roles, with at least 5 years in a leadership capacity
Strong background in high-availability, large-scale financial systems, preferably in payments or international banking
In-depth knowledge of Oracle Financial banking products such as Oracle Banking Liquidity Management (OBLM), Oracle Banking Payments Management (OBPM), and Oracle Flexcube Universal Banking System, preferred 5+ years of experience
Proven track record of leading SRE transformations and implementing automation, monitoring, and incident management frameworks
Deep understanding of ITIL, DevOps, and SRE principles, with hands-on experience in cloud and/or on-premises environments
Excellent leadership, communication, and stakeholder management skills across diverse and distributed teams
Experience with modern monitoring, alerting, and observability tools (e.g., Prometheus, Grafana, Splunk, Datadog)
Ability to work under pressure in a fast-paced, global environment
Company
Wells Fargo
Wells Fargo & Company is a financial services firm that provides banking, insurance, investments, and mortgage services.
10001+ employees
H1B Sponsorship
Wells Fargo has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-10-06IPO
Leadership Team
Charlie Scharf
CEO
Fernando Rivas
CEO of Corporate & Investment Banking
Recent News
2026-01-24
2026-01-23
Company data provided by crunchbase