Magic Memories · 4 hours ago
Retail Operations Manager - Branson Area
Branson, MO
Full-time
Onsite
Entry, Mid Level
$20/hr - $20/hr
2+ years expMagic Memories USA is a company dedicated to making people smile in a fast-paced environment. They are seeking a Retail Photo Operations Manager to run operational aspects of a high-volume souvenir photography retail operation while driving teams to achieve goals and ensuring excellent customer service.
LeisureTourismTravel
Responsibilities
Drive teams to achieve goals
Run all operational aspects of a high-volume souvenir photography retail operation
Develop, train, and motivate staff to achieve desired guest service and financial results
Provide floor supervision and administrative duties, ensuring the team stays focused on guest service and sales goals in a fast-paced environment
You will ensure excellent customer service by responding to guest requests, expectations, and needs
You will have the opportunity to meet and interact with people from all over the world
Qualification
Required
High school diploma or general education degree (GED)
Experience in Retail Souvenir Photography is preferable
2+ years experience in tourism venue management or 3+ years experience as an Assistant in a high-volume/fast-paced retail environment
Demonstrated leadership skills with the ability to support teams, develop culture, and demonstrate coaching and ongoing performance management
Demonstrated ability to meet sales targets and KPIs in a busy environment
Proven history of building strong, supportive, and effective relationships with operating peers and staff
Previous experience in the employment life cycle, including recruitment, hiring, monitoring, and performance evaluation of all venue location personnel
Sound judgment in decision-making, problem-solving, and prioritization of duties
Ability to demonstrate excellent written and verbal communication skills with customers, management, and cross-functional team members
Professional communication skills and appearance
Must be authorized to work in the US
Benefits
Commission
401K
Medical, Dental, and Vision benefits
Company
Magic Memories
Magic Memories is a global tourism photography provider specialising in attraction photography, souvenir products.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$17.6MKey Investors
Callaghan Innovation
2020-09-16Private Equity· $17.14M
2014-08-01Grant· $0.31M
2013-03-12Grant· $0.15M
Leadership Team
Chris Warhurst
Group CEO
Raphaël de Borman
Head of Guest Experience
Company data provided by crunchbase