The SALT Group® · 16 hours ago
Client Manager
Kerrville Office - Kerrville, TX 78028
Full-time
Onsite
Mid Level
$38K/yr - $48K/yrThe SALT Group® is seeking a Client Manager to oversee existing client accounts and communicate the success and value of their services. The role involves resolving client inquiries, managing collections objectives, and maintaining effective communication with business partners.
Accounting
Responsibilities
Manages existing client accounts, communicate success and value of our services to our clients
Demonstrates an ability to identify and resolve problems, uses initiative and good judgment to reach quality decisions
Ability to overcome client objections
Resolve client inquiries and complaints, prior to escalation of account
Demonstrate effective telephone and negotiation techniques
Communicate and collaborate account activities to appropriate business partners
Set follow-up appointments to keep clients aware of latest developments
Accurately document pertinent collection details and activities performed on the clients account in Salesforce
Responsible for meeting/exceeding team collections objectives and goals
Qualification
Required
Must be results-oriented with a high level of accountability
Must be very organized, with excellent time management skills
Ability to negotiate, influence, and collaborate to build successful relationships
Ability to exercise independent judgment to identify and resolve problems
Excellent verbal, written, and interpersonal communication skills
Strong organizational, multi-tasking, and prioritizing skills
Self-starter with the ability to acquire new concepts and skills quickly
Demonstrated initiative to drive completion of tasks, projects, and initiatives
Professional presence, strong work ethic and ability to work under pressure
Ability to articulate value and overcome objections
Preferred
Associates degree or equivalent work experience
Previous work or exposure to client and account management processes
Previous collections experience helpful
Benefits
401K
Health/dental/vision insurance
Life insurance
Paid holidays
Paid vacation time
Paid sick time
Company
The SALT Group®
Non-Invasive, Risk-Free Operating Costs & Expense Reduction Services We've Been Increasing Our Clients' Cash Flow Since 1988! The SALT Group® will recover and/or reduce your Operating Costs & Expenses with virtually no time or effort required on your part.
Founded in 1988
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Harlan J. Hall
CEO
Tracy Rons
Chief Operating Officer
Company data provided by crunchbase