CooperCompanies · 9 hours ago
Clinic Liaison - Los Angeles, CA Phoenix, AZ Denver, CO
United States
Full-time
Hybrid
Mid Level
$85K/yr - $115K/yr
3+ years expCooperSurgical is a leading fertility and women’s healthcare company dedicated to putting time on the side of women, babies, and families at the healthcare moments that matter most in life. The role supports the Manager, Physician Relations, B2B, and is responsible for driving revenue growth and profit, increasing sales productivity, while focusing on value proposition.
Medical Device
Responsibilities
Understands our portfolio and customer installed base, channels, buying and referral behavior and influences loyalty and growth aligned with our business strategy
Builds strong relationship with Field Sales team to drive leads and referrals to meet growth targets
On-site meetings with B2B partners to grow relationship and drive loyalty and participates in networking events to represent our solution and promote our brand
Educates clinical staff and nurses on product portfolio and aligns best solution for patient
Partners with Inside Sales and Financial Services team to drive lead conversion and donor match
Provides guidance and support as appropriate to accelerate sales velocity
Aligns with Strategic Accounts on business and go to market strategy
Meets goals for referral and customer contacts aligned to revenue targets
Escalates risk and opportunity pivot quickly to grow and maintain installed base
Qualification
Required
Displays high EQ sensing signs of disgruntled customers; delivers any negative news with ease and sensitivity
Engages and establishes positive relationships with the clients, nurses, and physicians while demonstrating excellent judgement
Strong critical thinker with solid business acumen and extreme ownership
Solution driven approach; pressure tests norms and legacy process to enhance productivity
Fosters culture of collaboration, continuous improvement, and celebrating wins
Leads through influence, navigates ambiguity, and adapts to fast changing conditions
Exceptional communication and interpersonal skills, with the ability to build strong relationships with customers, partners, and internal stakeholders
Minimum of 3 years' experience in Fertility Customer Service, patient care, clinical administration or related sales role
Proven track record winning and maintaining partnerships with B2B installed base and driving revenue and market share
Preferred
Bachelor's degree preferred in Business Administration, Marketing, Nursing or a related field or an RN with relevant clinical experience in the fertility area
Benefits
Medical coverage
401(k)
Parental leave
Fertility benefits
Paid time off for vacation
Personal, sick and holidays
Multiple other perks and benefits
Company
CooperCompanies
CooperCompanies (Nasdaq: COO) is a leading global medical device company focused on helping people experience life’s beautiful moments through its two business units, CooperVision and CooperSurgical.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Agostino Ricupati
SVP Finance - Tax and Chief Accounting Officer
June White
Principal Business Partner, Inclusion & Diversity
Recent News
2024-05-04
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2024-05-04
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