Sitetracker · 21 hours ago
Solution Analyst
Montclair, NJ
Full-time
Hybrid
Entry, Mid LevelSitetracker is a company focused on helping customers deploy critical infrastructure faster through effective implementation of their solutions. As a Solution Analyst, you will translate business needs into scalable implementations, work closely with Solution Architects, and manage key workstreams to ensure customer satisfaction and project success.
Cloud InfrastructureInformation TechnologyProject ManagementSaaS
Responsibilities
Partner with Solution Architects to gather requirements, confirm scope, and design practical solutions aligned to customer processes
Build and configure Sitetracker/Salesforce components (data model, fields, automation/flows, reporting) with strong attention to quality and maintainability
Perform data analysis and support data migration activities (mapping, cleanup, validation, imports/updates), using strong Excel skills
Drive work stream delivery: manage tasks, timelines, dependencies, risks, and stakeholder expectations with 'no surprises.'
Run working sessions with customers: ask the right questions, document decisions, and translate outcomes into build-ready actions
Support testing cycles (functional testing + UAT): create/execute test scripts, triage issues, and verify fixes
Contribute to enablement and adoption: training, documentation, job aids, and customer-facing walkthroughs
Continuously improve delivery quality by identifying gaps, proposing process enhancements, and sharing lessons learned
Qualification
Required
Prior experience configuring Salesforce is a plus—objects/fields, page layouts, validation rules, and permissions
Strong Excel/data skills (formulas, lookups, pivots) and confidence working with imperfect customer data
Can troubleshoot effectively: reproduce issues, isolate root cause, document clearly, and validate fixes
Learns quickly, investigates independently, and applies new tools/processes to improve outcomes
Provide consistent, clear status updates (done / next / risks / asks) to internal and customer stakeholders
Communicate complex concepts in a practical, easy-to-digest way that builds confidence
Facilitate effective working sessions and capture decisions, action items, owners, and dates
Escalate risks early with context and options—not just problems
Write clean, customer-ready recaps and documentation that reduce confusion and rework
Takes end-to-end ownership of deliverables and follows through—especially when priorities shift
Can manage multiple workstreams, balance competing deadlines, and communicate early when constraints appear
Maintains a high quality bar by validating requirements, testing thoroughly, and preventing avoidable rework
Stays steady under pressure, adapts quickly, and resolves issues with urgency and professionalism
Builds trust through reliability, transparency, and consistent execution
Collaborates well across roles (Architects, PMs, customer stakeholders) and keeps work moving
Receives feedback well, iterates quickly, and prioritizes team outcomes over personal preference
Shares context and documentation to prevent siloed knowledge and unblock others
Shows maturity and respect in high-stakes moments with customers and internal teams
Begins contributing to team growth through knowledge sharing, enablement, and mentorship over time
Company
Sitetracker
Sitetracker is a SaaS platform for deploying, operating, and servicing critical infrastructure and technology.
Founded in 2013
201-500 employees
H1B Sponsorship
Sitetracker has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (12)
2024 (15)
2023 (3)
2022 (9)
2021 (15)
2020 (7)
Funding
Current Stage
Late StageTotal Funding
$183MKey Investors
Energize CapitalBridge BankNew Enterprise Associates
2022-09-28Series D· $66M
2022-09-28Debt Financing· $30M
2021-01-27Series C· $42M
Leadership Team
Giuseppe Incitti
CEO
Bob Amelung
VP - Enhancements, Development & Support
Recent News
2025-10-21
altenergymag.com
2025-10-09
Company data provided by crunchbase