Pebble Beach Resorts · 4 hours ago
Production Services Manager
Pebble Beach, CA
Full-time
Onsite
Mid, Senior Level
$100K/yr - $120K/yr
5+ years expPebble Beach Company, located in Pebble Beach, California, owns and operates the world-famous Pebble Beach Resorts. The Production Services Manager will oversee the Audio/Visual and Production Services department, ensuring world-class services while managing daily operations, budget preparation, and team leadership.
LeisureTourism
Responsibilities
Manage and supervise daily operations by observing/coaching Assistant Managers, Supervisors and Technicians, check in with guests regarding our services
Develop and maintain a daily operation that successfully provides World Class Production and Audio/Visual Services at all resort locations
Maximize the revenue stream created by the department through effective Sales. Strive to achieve Annual budget goals by driving revenue, approaching $8M, and avoid eroding margin
Prepare annual budget and present to Senior Staff
Prepare annual Capitals requests, maintain the process of purchase, payment and usage of the items
Maintain expense control daily
Partner with Conference Services and Sales Departments to ensure they are familiar with the Production Services operation and staff
Meet weekly with Assistants to review current Resort information and other pertinent information
Meet quarterly with all employees to inform, motivate and energize team
Coordinate large productions through communication with other departments and vendors
Provide consultation to Engineering and IS Departments regarding permanent installations of new Audio/Visual and internet/phone systems within the meeting spaces
Maintain awareness of industry changes and new technologies; implement appropriate changes
Coordinate large PBC in-house functions with HR and Senior Staff, such as Employee General Meeting, Service Awards, etc
Knows, models and integrates PBC culture (Mission, Values, and Standards)
Comply with the Pebble Beach safety and health policies and procedures
Mentor and guide the Assistant Managers to keep current with their Task List A and Task List B job duties
Ensure Assistant Managers work closely with the Supervisors by providing very clear expectations of their roles on a continual basis
Ensure the Coordinator is keeping current with job duties (i.e., SMS billing, BEOs, Cost Analysis, etc.)
Active participant in Inn Executive Committee meetings and assignments
Attend meetings as necessary such as pre-cons, menu meetings, site visits, operations meetings
Qualification
Required
AA degree in related field
Must have five years' experience and three years' experience in AV/Production management
Valid California driver's license
Ability to provide World Class customer services, planning and logistics skills, strong sales ability, accounting, Microsoft Office knowledge, team motivation and leadership
Experience with Audio/Visual such as sound reinforcement, PC networking, lighting installation, data projection, and stage set installation
Excellent communication skills, problem solving, time and personnel management skills, software installation and configuration
Training and leadership skills
Proficient in the following equipment: PC, printer, copier, iPad, laptops, sound, lighting, video projection, PBX software, personnel lift, box truck, carpentry tools, circular saws, and drills
Benefits
Enjoy world-class health and wellness benefits. For Full Time employees, comprehensive medical, dental, vision, and life insurance is available. In addition, our Health and Wellness Center provides employees with unlimited access to a physician and medical team to tend to you and your family’s health needs free of cost.
You will be eligible to participate in our 401(K) retirement program. Pebble Beach Company will match $.75 for every $1 you contribute to your 401(k), up to 6% of eligible compensation. In addition, the company will contribute an amount to your 401K each quarter based on your hours worked, along with a discretionary contribution at the end of each fiscal year.
We encourage YOU to be our guest . You will receive discounts at all Pebble Beach restaurants, retail shops, and our Forbes Five Star Spa. In addition, Hotel discounts are also available during select seasons.
Enjoy our Employee Golf Privileges including Employee Tee Times, Tournaments, and Company Club.
We provide opportunities for ongoing learning and development, as well as promotions and transfers to advance your career.
Enjoy a complimentary meal during your shift in our Employee Dining Room.
Company
Pebble Beach Resorts
Pebble Beach Company is an owner and operator the world-famous Pebble Beach Resorts.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Judah Matthews
Senior Vice President, Chief Financial Officer
D
David Stivers
Executive Vice President
Recent News
Business Insider
2025-08-23
California State University Monterey Bay
2024-04-26
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