Austin Telco Federal Credit Union · 10 hours ago
Teller - Full Time
Round Rock,TX,US
Full-time
Onsite
New Grad, Entry Level
$42K/yr - $42K/yr
0+ years expAustin Telco Federal Credit Union is dedicated to making a positive impact on its members and community. They are seeking a Teller who will provide accurate and courteous service to members, assist with account inquiries, and process various transactions while maintaining compliance with credit union policies.
Financial Services
Responsibilities
Provide accurate, courteous, and prompt service to members in person and by phone
Assist members with account inquiries, balances, and general information
Process deposits, withdrawals, payments, cash advances, and other account transactions
Issue teller checks, cashier checks, and other member-requested items
Balance your cash drawer daily and maintain transaction accuracy
Open new accounts for existing members, ensuring full disclosure of products and fees
Close accounts following proper procedures and verification
Monitor for potential check and identity scams to protect members and the credit union
Support branch management and assist with coin counter transactions
Complete assigned training sessions and stay current on policies and procedures
Maintain professionalism, confidentiality, and compliance with all credit union policies
Provide support at nearby branch locations when business needs require it
Qualification
Required
High school diploma or equivalent required
6+ months of experience in customer service, cash handling, or banking
Strong attention to detail and accuracy in financial transactions
Excellent verbal and written communication skills
Ability to work effectively in a team-oriented, fast-paced environment
Basic proficiency with computers and office software; experience with financial systems a plus
Professional demeanor and a commitment to providing exceptional member service
Willingness to learn and adapt to new systems, procedures, and member needs
Flexibility to work at nearby branches as needed
Good credit standing (verified prior to interview)
Successful background check and drug screening upon offer
Preferred
Prior credit union or financial institution experience
Experience with Symitar/Episys or similar financial systems
Benefits
Medical, dental, vision, disability, and life insurance, plus optional coverage for critical illness, legal support, and more
Paid Time Off: Federal holidays, vacation, sick leave, and special paid days for birthdays, work anniversaries, and other milestones
401(k) with company match and a pension plan
Volunteer opportunities and credit union-sponsored events
A supportive, mission-driven culture that values respect, empathy, service, integrity, and cooperation
Company
Austin Telco Federal Credit Union
Austin Telco Federal Credit Union is a strong and safe financial institution provides financial services.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Robert Hernandez
President/CEO
Recent News
American Banker
2022-07-28
Business Journals
2022-05-24
Company data provided by crunchbase