MCR Health, Inc · 1 day ago
Scheduling Coordinator
Bradenton, FL
Full-time
Onsite
New Grad, Entry Level
0+ years expMCR Health is one of the largest healthcare companies in the areas they serve, seeking a Scheduling Coordinator for their Advanced Specialty Clinic. This role is responsible for managing the coordination and scheduling of surgical procedures, interacting with physicians, nursing staff, and patients to ensure smooth operations.
DentalHealth CareHospitalMedicalWellness
Responsibilities
Must be able to float to alternative locations as instructed by your supervisor, with short notice to ensure adequate site coverage
Schedule procedures with attention to specific anatomical descriptions and instructions
Use intermediate and complex medical terminology and precise scheduling protocols to ensure compliance
Obtains, verifies, and/or updates demographics and insurance information in the appropriate electronic patient health information systems
Gather medical history and documents accordingly in patient scheduling software, IE: demographics, insurance, exams
Educate patients on procedures and operating hours, and perform verification and authorizations of surgeries with insurance companies
Creates surgery packets for providers and mails confirmation letters for patients
Answers in-coming telephone calls within three (3) rings and accurately directs and/or assists the caller
Forwards calls accurately to the correct person or extension and ensures that someone is answering on the extension before passing the caller
Assists with contacting vendor representatives for surgical tools required for surgery
Schedules medical/cardiac clearance appointments as needed
Demonstrates competency and proficiency with the electronic medical patient information system
Maintains and updates any patient or telephone logs that may be requested
Ensures that the referral authorization process is completed timely and accurate manner
Documents if authorization is denied from the PCP or the insurance company, including the reason and date of services
Schedules patient surgical and clearance appointments for the referred service with the indicated surgery center or hospital, providing them with authorization information, including an authorization number
Contacts each patient to provide surgery information, including date, time, location, and any Other Instructions Required For The Referred Visit
Maintains referral/authorization information for tracking
Understands the documentation required to substantiate the financial category of the patient and can articulate the requirements to the patient to obtain the necessary information
Qualification
Required
Minimum of a High School Graduate or GED equivalent
Minimum of six months of customer service experience in a high-volume impact environment, preferably in a healthcare field, is required
Excellent Customer Service expertise is required
Ability to perform well in a high-volume environment
Ability to function effectively under stressful situations
Must be flexible, resourceful, and able to troubleshoot
Must be able to handle multiple projects simultaneously and set priorities
Must always maintain a professional demeanor and appearance
Preferred
Bilingual (Spanish / English) a plus but not required
Company
MCR Health, Inc
MCR Health, Inc is a private, not-for-profit medical group providing family practice, pediatrics, OB/GYN, behavioral health, vision, dental and many other services.
501-1000 employees
H1B Sponsorship
MCR Health, Inc has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (2)
2023 (3)
2021 (2)
Funding
Current Stage
Late StageTotal Funding
$0.18MKey Investors
Bishop Parker Foundation
2025-06-20Grant· $0.18M
Leadership Team
Monica S.
Executive Assistant to the President & CEO / Executive Office Manager
Recent News
2025-09-19
2025-07-08
Company data provided by crunchbase