EWC Growth · 22 hours ago
Center Sales Director, Greater NYC
New York, NY
Full-time
Onsite
Lead/Staff, Director/Executive
$65K/yr - $75K/yr
3+ years expEWC Growth is a company that specializes in providing exceptional guest experiences in the beauty industry. They are seeking a Center Sales Director to lead daily operations, drive team performance, and ensure financial results linked to sales while maintaining high service standards.
Business DevelopmentFitnessProject ManagementWellness
Responsibilities
Hire, train, and retain high-performing associates
Conduct regular coaching, feedback sessions, and performance evaluations
Cultivate a positive work culture that promotes accountability and motivation
Ensure consistent delivery of exceptional service by all associates
Handle escalated guest issues and complaints with professionalism
Support the front desk team and model service excellence
Drive retail sales, Wax Passes, and service bookings
Monitor and achieve center KPIs and revenue goals
Execute local marketing strategies and community engagement
Create associate schedules and manage labor budgets
Maintain center compliance with training, licensing, and HR policies
Oversee daily operations including timekeeping, payroll, and deposits
Maintain a clean, safe, and organized center environment
Ensure adherence to safety protocols and EWC standards
Audit inventory and handle product orders and EFT/payment processes
Qualification
Required
3+ years in a sales leadership or management role across retail, beauty, or spa industries
Proven track record of achieving sales and operational targets
Team leadership and talent development
Financial acumen, budget management, and schedule creation
Excellent verbal and written communication and conflict resolution
Guest service and sales expertise
Proficiency in Microsoft Office and POS systems
Full-time, open availability with flexibility to work evenings and weekends
Must lift up to 25 lbs with the ability to stand for extended periods of time
Preferred
Exposure to a luxury environment preferred
Benefits
Complementary Waxing Services
50% Off Our Exclusive Skincare Retail Products
401(k) Retirement Plan with Company Match (for eligible employees)
Paid Time Off & Sick Leave
Paid Parental Leave
Medical, Dental, and Vision insurance
Company-Paid Life and Disability Insurance (for eligible employees)
Flexible Spending Accounts (FSA) and Dependent Care Benefits
Pre-Tax Commuter & Transportation Benefits
Ongoing training, recognition programs, and real career pathing opportunities
Company
EWC Growth
EWC Growth franchisee European Wax Center works with employees to drive growth.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2020-01-01Seed
Leadership Team
Robert J. Fish
Chief Executive Officer
Tim OConnor
Chief Financial Officer
Recent News
2022-10-10
Company data provided by crunchbase