Cengage Group · 20 hours ago
Director, Content Strategy & Operations (Remote)
United States
Full-time
Remote
Director/Executive
$117K/yr - $152K/yr
10+ years expCengage Group is a global education technology company that empowers learners through innovative digital products and services. As the Director of Content Strategy & Operations, you will lead the content and operations function, driving the strategic vision for content development and enhancing customer engagement in the education sector.
E-LearningEdTechHigher EducationTraining
Responsibilities
Lead the content and operations function within Milady, through Portfolio, Content & Learning and Production teams
Set the strategic vision for subject area portfolios, content development and operational execution, aligned to company goals and market needs
Partner with cross-functional Directors of Product, Marketing and Sales to build a comprehensive content and production strategy that enhances customer engagement and drives digital user growth
Drive innovation in content strategy and operations, increasing engagement and annual number of learners reached
Lead a team of Portfolio managers to deliver market-informed business proposals for all trades programs Milady serves
Regularly analyze product and portfolio plans to align forecasting and measurement of progress towards goals; deliver cases for strategic investment
Orchestrate multi-channel content operations—from planning, production, distribution, and measurement to optimization
Identify new ways to use technology to decrease content creation timelines, ensuring learners always have access to relevant learning experiences
Design regional and global content strategies that drive engagement and loyalty
Deliver content and learning experiences that drive positive outcomes for learners
Lead your teams to apply customer centric methodology to identify customer problems and validate potential solutions
Create customer driven, monetizable content opportunities
Ensure high standards and integrity across all content, fostering a culture of accuracy, relevancy and speed
Ensure relevance by staying informed of regulatory landscape, industry trends and technology evolution
Qualification
Required
10+ years leading content strategy and operations teams, including significant experience in AI enabled content production
Shown success in using content strategies to deliver revenue growth
Proficiency in digital analytics tools and a strong knowledge of digital KPIs in the learning environment
Experience with LMS platforms, content management systems, and content production departments
Strong editorial judgment, leadership, and communication skills with the ability to inspire and lead a complex team
Ability to thrive in a fast-paced, evolving environment and adapt to changing technologies and audience behaviors
Passion for innovation, experimentation, and continuous improvement in news delivery
B.S. or proven experience
Expected travel ~15%
Preferred
Experience using AI for content development a plus
Benefits
Discretionary incentive bonus program
Total Rewards package
Company
Cengage Group
Cengage Group is an EdTech company that provides secondary and higher education to learners at an affordable price.
5001-10000 employees
H1B Sponsorship
Cengage Group has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (17)
2024 (6)
2023 (21)
2022 (19)
2021 (16)
2020 (56)
Funding
Current Stage
Late StageTotal Funding
$500M2023-06-02Private Equity· $500M
Leadership Team
Darren Person
EVP, Chief Digital Officer (CDO)
Recent News
2025-10-31
Company data provided by crunchbase