Team Lead, GPM Quality Assurance (Hybrid - Acton, MA) jobs in United States
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Insulet Corporation · 7 hours ago

Team Lead, GPM Quality Assurance (Hybrid - Acton, MA)

Insulet Corporation is an innovative medical device company dedicated to simplifying life for people with diabetes through its Omnipod product platform. They are seeking a Team Lead for Quality Assurance who will provide direction and mentorship to the team, ensuring compliance with quality standards and regulatory requirements while enhancing the QA function within GPM.

Health CareMedicalMedical Device
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Comp. & Benefits
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H1B Sponsor Likelynote

Responsibilities

Mentor and help develop direct reports through yearly/quarterly reviews, weekly meetings, and daily interactions
Support a positive culture with clear communication regarding goals and objectives
Provide leadership to team members, including but not limited to, training support on process and procedures
Provide coaching and feedback in accordance with company SMART goals
Review complaint files to ensure proper complaint coding and accurate complaint reportability assessment
Support database development and reporting capabilities related to the complaint / reliability department needs
Participate in calibration sessions with leadership to ensure consistency in assessments
Identify and assess trends in Quality Monitoring results
Deliver monthly presentations of Quality Monitoring results to the team
Suggest process improvements or enhancements to monitoring programs, internal processes, and procedures
Provide coaching support to staff based on Quality Monitoring findings
Coordinate with the training team to provide feedback on training opportunities identified through quality analysis
Lead projects that enhance and support the QA function within GPM
Lead or contribute to departmental non-conformances, events, and CAPAs
Perform other duties as required

Qualification

Quality AssuranceComplaint HandlingData ManagementCAPAAnalytical SkillsMicrosoft OfficeLeadership SkillsListening SkillsTechnical AptitudeRoot Cause AnalysisTrackWiseInterpersonal CommunicationTime ManagementProblem Solving

Required

BS degree, preferably in a technical or scientific discipline; and/or equivalent combination of education and experience
2-3 years Complaint handling experience, Quality Assurance, or Regulatory Affairs
Minimum of 3 years' experience in data management, record keeping, and trouble shooting in the Medical Device field, or other transferable experience related to organization, technical aptitude and data management

Preferred

Proven leadership skills to engage, coach, mentor, and develop the team, inspire high quality and timely work
Proven experience to organize, prioritize and follow through on multiple tasks with minimal supervision
Working knowledge/experience with global, multi-country vigilance reporting requirements for medical devices and demonstrated knowledge of country-specific differences and requirements
Ability to generate, verify, and maintain accurate records
Excellent verbal, written, and interpersonal communication skills
Exceptional listening and analytical skills
Experience in CAPA, root cause analysis, or analytics
Solid time management skills
Must be able to work independently while contributing to the goals of the team
Must be proficient with Microsoft Office (intermediate Word, Excel)
Willingness to pursue additional learning and build qualifications in a professional field, as required
The ability to rapidly learn and take advantage of new concepts and adjust priorities as needed
Experience with Corrective Action/Preventive Action preferred
Experience with TrackWise

Benefits

Medical, dental, and vision insurance
401(k) with company match
Paid time off (PTO)
And additional employee wellness programs

Company

Insulet Corporation

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Insulet Corporation (NASDAQ: PODD), headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform.

H1B Sponsorship

Insulet Corporation has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (58)
2024 (43)
2023 (19)
2022 (33)
2021 (41)
2020 (17)

Funding

Current Stage
Public Company
Total Funding
$629.5M
Key Investors
DeerfieldOrbiMedAlta Partners
2025-03-18Post Ipo Debt· $450M
2009-03-16Post Ipo Debt· $60M
2007-05-15IPO

Leadership Team

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Ashley McEvoy
President & Chief Executive Officer
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Ana Maria Chadwick
Chief Financial Officer
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Company data provided by crunchbase