Retell AI · 20 hours ago
Senior Software Engineer, AI Automations
San Francisco Bay Area
Full-time
Onsite
Mid, Senior Level
$200K/yr - $290K/yr
2+ years expRetell AI is a fast-growing company that is reimagining the call center industry with cutting-edge voice AI technology. The Senior Software Engineer, AI Automations will design and implement internal systems that automate critical business workflows across various departments, working closely with company leaders to enhance operational efficiency.
Artificial Intelligence (AI)AudioCall CenterGenerative AITelecommunications
Responsibilities
Design and implement internal tools and workflows that automate key business processes across the company
Own systems end-to-end: requirements, architecture, implementation, deployment, and iteration
Build resume ingestion and candidate evaluation pipelines, including extracting signals and structured attributes from resumes
Implement candidate scoring systems to estimate likelihood of passing interviews
Develop AI-assisted recruiting tools (candidate screening, recruiter assistants, interview coordination)
Automate candidate email outreach, follow-ups, and status updates
Build and maintain automations for customer contracts, including BAA, DPA, and DocuSign workflows
Create systems to automate customer security and compliance questionnaires
Partner with legal and security stakeholders to encode compliance logic into reliable tools
Build account receivable workflows, invoicing support, and automated customer communications
Develop tooling for enterprise customer onboarding and account setup
Reduce operational overhead by replacing manual processes with robust internal systems
Build and maintain automations across CRM and GTM systems
Implement customer lifecycle automations across signup, onboarding, expansion, and renewal
Support targeted website, ads, and email personalization workflows
Partner closely with GTM teams to ship tools that directly impact revenue efficiency
Integrate with third-party systems
Design APIs and internal services that scale company growth
Qualification
Required
Have a Bachelor's degree in Computer Science, Computer Engineering, or a closely related technical field
Have 2+ years of full-stack professional software engineering experience
You've worked with React and Python for 1+ year and are comfortable building and iterating on user-facing features
Have 1+ year of startup experience and are comfortable with ambiguity and fast iteration
Are strong across backend, frontend, and integrations, not just one layer
Enjoy working on internal tools that directly impact how teams operate
Can translate messy business problems into clean technical systems
Move quickly on 0–1 projects without needing heavy process or direction
Communicate clearly with non-engineering stakeholders and cross-functional partners
Prefer ownership and responsibility over narrowly scoped tickets
Preferred
Experience partnering closely with GTM, Ops, Finance, or Legal teams is a plus
Prior work on internal tooling, automation platforms, or workflow systems is a plus
Hands-on experience with CRM, billing, or compliance-related systems is a plus
Benefits
100% coverage for medical, dental, and vision insurance
$70/day DoorDash credit for unlimited breakfast, lunch, dinner, and snacks
$200/month wellness reimbursement (gym, fitness classes, etc.)
$300/month commuter reimbursement (gas, Caltrain, etc.)
$75/month phone bill reimbursement
$50/month internet reimbursement
Company
Retell AI
Retell AI is the AI voice platform that helps corporate call centers automate calls indistinguishable from human.
11-50 employees
H1B Sponsorship
Retell AI has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (3)
Funding
Current Stage
Early StageTotal Funding
$4.68MKey Investors
Alt CapitalY Combinator
2024-04-03Seed· $4.55M
2023-11-01Pre Seed· $0.12M
Leadership Team
Evie Wang
Co-Founder
Recent News
2025-12-17
Company data provided by crunchbase