Mortgage Bankers Association · 12 hours ago
Associate Instructional Designer
Washington, DC
Full-time
Hybrid
Entry Level
1+ years expThe Mortgage Bankers Association is seeking an Associate Instructional Designer to collaborate with senior instructional designers and subject matter experts in developing and updating educational content. The role focuses on creating web-based self-study courses and provides administrative support for course development and maintenance.
BankingCommercial Real EstateFinanceReal Estate
Hiring Manager
David Upbin
Responsibilities
Uses instructional design methodologies to design, develop, revise, and update educational content for various course formats. Supports senior instructional designers in the development and maintenance of MBA Education content
Responsibilities may include but are not limited to updating course content and corresponding assessment items; creating, selecting, and incorporating graphics into courses; downloading and reviewing surveys from the LMS; pulls analytic reports from the content delivery system; publishing, testing, and documenting course content
Imports, tags, modularizes, reconfigures, updates, and publishes assigned content in MBA’s Learning Content Management System (Xyleme and CDS) using MBA Education standards and processes
Attend content license discussions with current and prospective member companies
Acts as LMS administrator for content-related functions in WBT/TopClass. Manages course templates. Acts as main point of contact for technical issues related to the courses and the LMS. Research functionality, helps troubleshoot and resolve issues, and submits tickets as needed
Keeps current on new educational technology and instructional design principles. Makes recommendations for improvement to processes
Stays abreast of general industry news and developments
Responds to customer feedback regarding MBA educational programs. Reviews and disseminates student feedback from emails or surveys to the appropriate members of the content team
Ensures the product information on MBA’s website (agendas, course overview documents, etc.) is up-to-date and accurate as directed by senior members of the Content team
This position description should not be construed to contain every function/responsibility that may be required to be performed by an incumbent in this job. Incumbents are required to perform other functions, as assigned
Qualification
Required
One to three years of instructional design experience along with a Bachelor's Degree is required
Experience in managing multiple tasks along with excellent writing, editing, and communication skills is required
Must be able to produce quality work within tight time frames
Must be comfortable learning and using new technology
Experience using a learning management system is required
Experience with Microsoft Word, Excel and PowerPoint is required
Preferred
A Master's Degree in Industrial Design/Technology or related field may be substituted for the experience requirement
Experience as a system administrator or instructor is preferred
Experience with a webinar platform such as Zoom or Adobe Connect is preferred
Experience with eLearning software such as Articulate Storyline and graphics software such as Adobe Photoshop is preferred
Prior association experience, and/or familiarity with the mortgage banking industry, would be helpful, but is not required
Company
Mortgage Bankers Association
The Mortgage Bankers Association (MBA) is the national association representing the real estate finance industry, an industry that employs more than 300,000 people in virtually every community in the country.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Robert Broeksmit
President & CEO
F
Freddy Feliz
VP of Information Technology and Chief Information Officer
Recent News
2025-11-11
2025-11-08
2025-11-04
Company data provided by crunchbase