SKC Enterprises, Inc dba Rent One · 5 days ago
Client Retention Specialist
St. Louis, MO
Full-time
Onsite
New Grad, Entry Level
$18/hr - $19/hrRent One is a company that provides affordable home furnishings and appliances, focusing on unmatched service and customer satisfaction. The Client Retention Specialist will help the store achieve sales and retention goals while providing clients with best-in-class service to meet their needs and budget.
E-CommerceElectronicsFurnitureRetail
Responsibilities
Contact clients via phone and serve as the primary point of contact between the client and the company
Set daily collection goals and verify and maintain accuracy of customer information
Review sales rental orders for compliance and approval
Manage past due accounts including working with clients to get their accounts in good standing with a program they can afford and that will help them get to ownership
Act as a customer liaison who resells the benefits of timely rental/lease agreement renewal payments
At times, the CRS will assist other co-workers in the store such as during times of peak activity, absences, and planned time off
Qualification
Required
Must have valid driver's license and maintain a driving record that complies with organizational standards
Preferred
Previous rent-to-own experience is desirable, but not necessary (we train!)
Customer service, sales, call center, or collections experience in retail environment helpful, but not required
Benefits
Multiple affordable medical plans to choose from
Dental
Vision
Life/accidental death/dismemberment policy options
Voluntary life
Voluntary disability
Accident insurance
Critical illness insurance
Tuition reimbursement
Fitness benefit
401(k) (with company match)
Employee Purchase Program
On-The-Job and Professional Development Training Programs
Paid time off like holidays and vacation
Certified Training
Reimbursement for EducationGym Memberships
Company
SKC Enterprises, Inc dba Rent One
The Rent One Story In 1985, Rent One was founded with the goal of making quality merchandise accessible, while providing exceptional customer service.
Founded in 1985
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Dave Shapiro
Chief Financial Officer
Kelly Martin
Chief Operating Officer
Recent News
Company data provided by crunchbase