Insight Therapy Solutions · 1 week ago
QA & Documentation Specialist \- PH
United States
Full-time
Remote
Entry, Mid Level
$700/mo - $700/mo
1+ years expInsight Therapy Solutions is a rapidly growing mental healthcare organization committed to enhancing the lives of individuals and communities by providing exceptional mental healthcare services. They are seeking a detail-oriented QA & Documentation Specialist to ensure the highest standards of quality in documentation processes related to patient care. This role involves reviewing and auditing records for compliance and collaborating with staff to resolve documentation issues.
Alternative MedicineHealth CareHospitalMedicalMental HealthRehabilitation
Responsibilities
Responsible for ensuring the quality and accuracy of all documentation which should be completed every day prior to the client's upcoming appointment
Review and audit documents and patient records (e.g. LOCUS/CASII, Treatment Plan, Progress Notes, etc.) to ensure completeness, accuracy, and compliance with all relevant information and guidelines
Identify areas where documentation is incomplete or inaccurate and work with the staff to correct any issues
Help develop QA Processes for other teams
Lead or support coaching sessions and training programs to newly hired therapists in the QA documentation process as needed
Qualification
Required
Must have at least +2 years of QA experience, preferably in US Healthcare or mental health services
Ability to work independently in a remote setting
Ability to adapt to industry changes in policies and procedures
Detail-oriented and strong organizational skills
Strong interpersonal skills, including written and oral communication skills
Excellent English language proficiency, written and spoken
Ability to quickly learn, adapt and navigate different tools and resources
Strong analytical and data-gathering skills
Ability to work well with different personalities
Comfort dealing with ambiguity and the ability to work independently
Ability to work well within a team
Strong problem-solving skills with the capacity to quickly identify and address solutions to complex situations
Review and audit documents and patient records (e.g. LOCUS/CASII, Treatment Plan, Progress Notes, etc.) to ensure completeness, accuracy, and compliance with all relevant information and guidelines
Identify areas where documentation is incomplete or inaccurate and work with the staff to correct any issues
Help develop QA Processes for other teams
Lead or support coaching sessions and training programs to newly hired therapists in the QA documentation process as needed
Preferred
Coaching experience is a plus
Experience in working remotely or in a BPO company is preferable
System Requirements: Desktop/Laptop: Your processor should be at least Intel Core i5 or higher or equivalent with 4GB of RAM (recommended 8GB)
Internet connection should have at least 10Mbps
Benefits
Paid time off (PTO)
Paid U.S. holidays
Paid birthday leave
Monthly health stipend
Company
Insight Therapy Solutions
Insight Therapy Solutions is a mental health clinic that focuses on medication management, psychotherapy, and psycho-social rehabilitation.
51-200 employees
Funding
Current Stage
Growth StageRecent News
Company data provided by crunchbase