Diversey · 9 hours ago
Field Service Technician - Southern California
California, PA
Full-time
Onsite
Entry Level
$52K/yr - $86K/yr
1+ years expDiversey is a leading provider of water and hygiene solutions, and they are seeking a Field Service Technician to manage their institutional business operations within an assigned territory. The role involves installing, maintaining, and repairing chemical dispensing systems and leased dish machines, while ensuring high standards of safety and customer satisfaction.
ChemicalClean EnergyCleaning ProductsHealth CareSustainability
Responsibilities
Deliver an exceptional customer experience by effectively supporting Diversey’s cleaning and sanitation programs
Build and maintain strong relationships at all levels within the customer’s organization, including end users, supervisors, and managers
Promote a culture of safety by strictly adhering to EHS policies, procedures, and best practices
Install equipment in accordance with established Standard Operating Procedures (SOPs)
Perform routine site visits to monitor program performance and customer satisfaction
Ensure all customer equipment is maintained in proper working condition
Provide training to customers on equipment operation, cleaning procedures, product usage, and Safety Data Sheets (SDS)
Monitor on-site inventory levels to ensure minimum required supplies are available, support order placement and program compliance
Act as the voice of the customer by identifying key areas of concern, addressing issues, and capturing satisfactory feedback
Diagnose and troubleshoot technical issues with equipment and system performance
Maintain proper inventory levels in company vehicles and storage areas to support service needs
Prioritize and perform repairs on leased dish machines and other equipment in accordance with service level agreements (SLAs)
Accurately complete service, installation, survey, and routine visit reports in Salesforce FSL and applicable customer reporting systems
Carry out administrative tasks including daily timesheet submission, part/equipment order follow-up, documentation of consumption for cost allocation, and weekly visit planning in coordination with your manager
Qualification
Required
High school diploma or equivalent required
Minimum of 1 year of field service experience, including maintenance of industrial equipment and mechanical troubleshooting
Minimum of 1 year experience selling cleaning solutions or equipment to clients in the hospitality or food service industry
Flexibility to support emergency business needs, which may occur during evenings, nights, weekends, and holidays
Proficiency with basic computer applications, including email, Microsoft Office (Excel, Word) Microsoft SharePoint, Microsoft PowerApps, and other mobile apps
Valid U.S. driver's license with a clean driving record and the ability to drive long distances as needed
Physical requirements: Ability to lift and move objects up to 50 lbs and perform precision tasks in confined or limited spaces
Skilled in the safe and effective use of hand and power tools
Strong mechanical and electrical aptitude, with proven plumbing and electrical troubleshooting skills
Professional demeanor with a high level of self-motivation and the ability to work independently
Strong attention to detail, time management, and decision-making skills
Excellent communication, interpersonal, and organizational abilities
Ability to collaborate across functions and departments to support company objectives
Preferred
Experience with Salesforce (FSL)
Understanding Food Safety requirements, NEHA/CPFS or Serve Safe certifications
Benefits
Medical, dental, and vision coverage
401k (w/ employer match up)
15 paid vacation days (accrued based on start date)
8 paid fixed holidays annually
24 hours floating holidays (accrued based on start date)
Up to 80 hours of sick time (accrued based on start date)
Company
Diversey
Diversey offers a vast range of commercial cleaning, sanitation, and hygiene solutions for businesses. It is a sub-organization of Sealed Air.
10001+ employees
H1B Sponsorship
Diversey has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (2)
2023 (2)
2021 (6)
2020 (6)
Funding
Current Stage
Public CompanyTotal Funding
$2.38BKey Investors
CD&R LLP
2023-03-08Acquired
2021-03-24IPO
2009-11-24Private Equity· $477M
Leadership Team
Filitsa Triantafilia Tsitouris
Executive Director, HR - Global Talent Leader and Global HR Business Partner at Diversey
Recent News
Morningstar.com
2025-11-14
2025-09-19
Company data provided by crunchbase