Nelson\Nygaard Consulting Associates · 1 week ago
SEA Moves Program Coordinator
Seattle, WA
Full-time
Onsite
Entry Level
$26/hr - $30/hr
2+ years expNelson
ygaard Consulting Associates is seeking a customer service-oriented and organized Program Coordinator to support the firm’s work in planning and program implementation for equitable workplaces and livable communities. The Program Coordinator will support the SEA MOVES program at Seattle-Tacoma International Airport, focusing on employee transportation solutions and community outreach.
Transportation
Responsibilities
SEA MOVES Help Desk: Staff the SEA MOVES help desk, providing customer-service support for employees across the airport and answering questions and providing resources related to transit access, transit passes, active transportation options, and carpooling
Transit Pass Program Support: Process and distribute transit pass cards; process employer transit pass invoices
Events, Competitions, and Outreach: Organize and staff transportation events; develop and market periodic commute competitions and campaigns in partnership with the SEA MOVES team; support employee outreach, including “walkabouts” around the airport to raise awareness of commute options
Program Monitoring: Track employee and employer engagement, program participation, and surveys. Support development of weekly, monthly, and quarterly report outs to leadership
Program Development: Work with the SEA MOVES team to develop and test new programs and commute campaigns
Other Administrative Duties: Support the SEA Moves program as needed, including data entry, data analysis, communications materials, printing, or other tasks to ensure we deliver the SEA MOVES program with excellence
Qualification
Required
The successful candidate must pass a Transportation Security Administration (TSA) background check as well as a criminal history background check with the Federal Bureau of Investigation (FBI). Your employment will be contingent upon obtaining a Port of Seattle ID badge upon clearance
A minimum of two years of experience in customer service, communications, data management, Customer Relationship Management (CRM) technology, marketing, administration, transportation planning, or related experience
Preferred
Excellent communication skills, including written and oral
Proficiency with Microsoft Excel, Word, and PowerPoint
An ability to learn and use new software, tools, and technology platforms, such as project management software and a Customer Relationship Management (CRM) system with ease
Familiarity with transportation options in the Puget Sound
A passion for advancing equity through community-based efforts, including engagement with BIPOC communities
An ability to work effectively with diverse communities
Candidates who are fluent in Amharic, Dari, Pashto, or Samoan will be reviewed favorably
Benefits
Medical, dental and vision insurance
Pre-tax transit and bicycling benefit
A 401k program
Life insurance
Paid parent leave
Paid time off
Company
Nelson\Nygaard Consulting Associates
Nelson\Nygaard Consulting Associates, Inc.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase