Digi International · 4 days ago
Sales Engineer, Opengear (Remote - US)
United States
Full-time
Remote
Mid Level
$132K/yr - $206K/yrDigi International is a global company specializing in data center and remote site management products, serving tech unicorns and Fortune 100 companies. They are seeking a Sales Engineer to join their Strategic Accounts Sales Team, where the role involves supporting business development activities, conducting technical discovery, and delivering tailored product demonstrations for hyperscale and large enterprise customers.
Cloud ComputingDeveloper ToolsInternet of ThingsNetwork HardwareWireless
No H1B
Responsibilities
Partner with Strategic Account Sales Representatives and Solution Architects to support business development activities within targeted strategic accounts
Participate in technical discovery to understand and document customer environments, requirements, and success criteria
Design and deliver product demonstrations tailored to customer use cases
Support and execute proofs of concept (POCs), including setup, validation, and measurement of success, with guidance from senior team members
Provide technical guidance and best practices throughout the sales cycle
Build and maintain productive technical relationships with customer stakeholders
Assist with responses to technical questions, including RFPs, RFIs, security reviews, and supplier questionnaires
Support customer escalations by working with Support and Engineering teams as needed
Capture and share customer feedback and feature input with Product Management
Maintain lab environments and reference configurations used to support customer engagements
Travel to customer sites and events as required to support strategic engagements
Qualification
Required
Proven experience as a Sales Engineer selling and supporting technical solutions to end users, preferably in the networking field
Experience working with customers as part of a sales or pre-sales team, supporting technical activities
Ability to manage assigned tasks independently while delivering results with guidance and mentorship
Effective verbal and written communication skills
Strong organizational skills and attention to detail
High level of professionalism, work ethic, and customer focus
Experience creating and reviewing network diagrams and technical documentation
Willingness to travel to support customer and prospect engagements
Preferred
Foundational understanding of networking technologies, infrastructure, and out-of-band (OOB) management concepts
Familiarity or exposure with infrastructure management systems used in larger or more complex environments
Exposure to or interest in automation frameworks, orchestration tools, or infrastructure-as-code concepts
Basic understanding of service process management, operational workflows, or ITIL-aligned environments
Hands-on experience with Linux, Python, scripting, or REST APIs
Awareness of 5G or LTE cellular technologies
Benefits
Short-term incentive program
New hire stock award
Paid parental leave
Open (uncapped) PTO
Hybrid work environment
Competitive medical, health & wellbeing and compensation offerings
Company
Digi International
Digi International is a global provider of IoT connectivity products, services, and solutions.
Founded in 1985
501-1000 employees
Funding
Current Stage
Public CompanyTotal Funding
$250M2023-12-11Post Ipo Debt· $250M
1989-10-13IPO
Leadership Team
Youyi Kitson
Director - Product Marketing, OEM Solutions
Recent News
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