Calfee, Halter & Griswold LLP · 17 hours ago
Billing Manager
Cleveland, OH
Full-time
Onsite
Mid, Senior Level
$80K/yr - $100K/yr
5+ years expCalfee, Halter & Griswold LLP is a full-service corporate law firm with multiple offices. They are seeking a Billing Manager to oversee client billing operations and ensure compliance with client agreements and firm policies.
ConsultingLegal
Responsibilities
Oversee and manage all aspects of the firm’s billing operations, ensuring timely, accurate, and compliant invoicing
Collaborate with attorneys and internal stakeholders to ensure complete and accurate client and matter setup, including engagement letters, fee arrangements, billing guidelines, and client‑specific requirements
Review, approve, and interpret matter agreements and billing arrangements (including standard rates, IP fee schedules, flat fees, alternative fee arrangements, and discounts), ensuring accurate configuration within 3E
Manage the end‑to‑end billing lifecycle, including pre‑bill review, invoice generation, electronic billing submissions, rejection resolution, appeals, and compliance monitoring
Serve as the primary escalation point for complex billing issues, conducting detailed research and account analysis to resolve discrepancies efficiently
Ensure invoices comply with outside counsel guidelines, client requirements, and firm policies prior to submission
Maintain accurate client and matter data to minimize invoice rejections, disputes, and delays
Prepare and analyze billing reports and metrics to identify trends, monitor performance, and support strategic decision‑making
Lead, coach, and develop the billing team through regular communication, performance feedback, and professional development
Collaborate with IT and vendor partners to troubleshoot system issues, enhance billing platforms, and support system upgrades or integrations
Identify, recommend, and implement process improvements to enhance billing efficiency, accuracy, and scalability
Maintain strong working relationships with attorneys, clients, and internal teams through effective communication and a client‑service‑oriented approach
Ensure Trust account billing activity is handled in compliance with applicable regulations and firm policies
Qualification
Required
Bachelor's degree in accounting, finance, or a related field
Minimum of five (5) years of professional law firm billing experience
Minimum of three (3) years of management experience leading billing or accounting teams
Extensive knowledge of law firm billing practices, rate structures, and client billing guidelines
Proficiency in 3E, eBilling Hub, and vendor eBilling portals, including Billing Point, Bottomline Legal‑X, BrightFlag, Collaborate, CounselLink, CounselGo, Legal Tracker, and TyMetrix (T360)
Advanced proficiency in Microsoft Excel, including pivot tables, VLOOKUP/XLOOKUP, and data analysis
Strong analytical, problem‑solving, and process improvement skills
Excellent communication, organizational, and client service abilities
Proven ability to manage multiple priorities and meet deadlines in a fast‑paced, deadline‑driven environment
Benefits
Competitive compensation and benefits program
Excellent work environment
Company
Calfee, Halter & Griswold LLP
Calfee, Halter & Griswold is a law firm that provides legal services corporate successions, securities, and general business law.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Patrick D. Hayes
Partner at Calfee, Halter & Griswold LLP
Thomas M. Welsh
Partner
Recent News
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2025-10-29
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