B. F. Saul Company · 14 hours ago
IT Operations Analyst
Bethesda, Maryland
Full-time
Onsite
Mid, Senior Level
$85K/yr - $110K/yr
5+ years expB.F. Saul Company is a privately owned investment think tank offering personalized financial advice and planning. The IT Operations Analyst plays a crucial role in IT operations, handling responsibilities such as application administration, project management, and AI governance to improve operational processes.
Real Estate
Responsibilities
Serve as Tier I-II Support Analyst for the TrustNet application, including user setup, access and application testing for system upgrades
Serve as administrator for the Docusign application, including user setup, access and training
Execute quality assurance activities, including performing testing for TrustNet Releases and data quality cleanups
Prepare and generate training materials, test plans and reports when appropriate
Act as liaison with IT and vendors to communicate system requirements
Improve and document IT operations processes
Requirements gathering and project management as it relates to our application development roadmap. This includes working closely with different teams including client services, compliance, trading and investments to implement efficient processes and workflows. Proactively review current processes to identify areas for improvement and implement effective changes
AI governance. Working closely with Privacy and broader IT team oversee the AI governance process including inventory management and periodic quality assurance
Qualification
Required
Excellent written and oral communications skills
Self-starter with a strong initiative and ability to work independently
Project management and requirements documentation skills
Strong analytical, problem solving, organizational, and interpersonal skills
Proficient at writing complex SQL requests in a timely manner
Strong Office365 skills required specifically Excel, Teams
Familiarity with AI tools
Able to organize/manage multiple priorities and projects coupled with the flexibility to quickly adapt to ever changing business needs and requirements
High attention to detail, excellent follow-through
Bachelor's degree in Computer Science, Information Technology, Finance or related field, or relevant IT Operations experience
5+ years of experience in the financial services industry and/or multiteam IT projects
Benefits
Health/Medical Insurance including Dental and Vision
401(k) with company match
Paid time off
Bonus/Target Incentive
Tuition Reimbursement
Complimentary usage of modern in-house fitness center
On-premise full-service dining center discounts
Discounts via the company’s EAP
Monthly Employee Recognition Programs
Referral bonus
Pre-tax transportation options
Plus more!
Company
B. F. Saul Company
B. F. Saul Company is a real estate company in the US.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Todd Pearson
President and Chief Operating Officer
Company data provided by crunchbase