Ping Identity · 17 hours ago
Renewal Account Manager
Denver, CO
Full-time
Onsite
Mid Level
$61K/yr - $74K/yr
4+ years expPing Identity is a company focused on making digital experiences secure and seamless. The Renewal Account Manager will own the renewal process for a portfolio of Subscription and SaaS renewals, engaging with customers and resellers to maximize renewal value and minimize churn.
GovernmentIdentity ManagementSecuritySoftware
Responsibilities
Portfolio Management: Oversee and manage the quarterly and annual renewal portfolio and quota for the designated territory
Revenue Optimization: Maximize renewal value, renewal rates, on-time renewals and uncover growth opportunities during the renewal cycle by working closely with the sales team
Risk Mitigation and Churn Reduction: Identify churn risks, develop strategies and execute "save plans" in collaboration with Account POD to mitigate churn and drive high renewal rates
Customer Engagement: Engage customers a minimum of 120 days in advance of renewal. Build on-going customer cadence and relationships while ensuring high customer satisfaction
Negotiation and Proposal Development: Develop and execute win-win negotiation strategies, prepare renewal quotes and proposals, and address customer questions and objections
Operational Excellence: Maintain accurate renewal forecasts in Salesforce ensuring opportunity, quote, close plans are accurate, up-to-date, and compliant with internal policies and practices
Cross-Functional Collaboration: Work effectively with cross-functional teams, including Sales, Customer Success, Finance, and Legal
Product Knowledge: Develop an understanding of the software product, its use cases, licensing models to articulate the value proposition effectively to customers
Qualification
Required
Minimum of four (4) years of renewal sales experience in a Software (ideally SaaS) company
Demonstrated ability to effectively communicate (verbal and written) with C-Level contacts
Strong time management and organizational skills
Assertive self-starter comfortable working in a fast-paced, dynamic environment
Possess a collaborative spirit and the ability to work effectively with others as part of a broader, cross-functional team
Experience using Microsoft Office or Google Apps (e.g. Microsoft Excel or Google Sheets)
A four-year degree in Business or equivalent professional experience
Benefits
Generous PTO & Holiday Schedule
Parental Leave
Progressive Healthcare Options
Retirement Programs
Opportunity for Education Reimbursement
Commuter Offset (Specific locations)
Company
Ping Identity
Ping Identity provides cloud-based identity management software for companies and government organizations.
1001-5000 employees
H1B Sponsorship
Ping Identity has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (3)
2023 (2)
2022 (3)
2020 (3)
Funding
Current Stage
Public CompanyTotal Funding
$128.35MKey Investors
Kohlberg Kravis RobertsAppian VenturesGeneral Catalyst
2022-08-03Acquired
2019-09-18IPO
2014-09-18Series F· $35M
Leadership Team
Andre Durand
Founder & CEO
Loren Russon
SVP of Product & Technology
Recent News
BiometricUpdate.com
2026-01-22
Company data provided by crunchbase