Excelsior University · 8 hours ago
Financial Aid Counselor
Albany, New York, United States
Full-time
Hybrid
New Grad, Entry Level
$41K/yr - $42K/yrExcelsior University is seeking a Financial Aid Counselor to assist students in navigating the financial aid process and ensuring access to education. The role involves evaluating financial aid applications, counseling students on available aid programs, and providing information about funding options while ensuring compliance with financial aid regulations.
EducationOnline PortalsTraining
Responsibilities
Provide individualized counseling to students regarding financial aid options, eligibility criteria, and application procedures over the phone, email, text, and in virtual meetings
Assist students in understanding different types of financial aid programs and amounts of funding available, including grants, scholarships, loans, etc
Evaluate and process financial aid applications, ensuring accuracy and compliance with federal, state, and institutional guidelines
Collaborate with other departments to obtain necessary documentation and information for financial aid assessments
Review financial aid packages based on students' eligibility and financial need
Communicate award information clearly to students, addressing any inquiries and providing additional guidance as needed
Conduct workshops and informational sessions to educate students and parents about the financial aid process, application deadlines, and available resources
Stay current on federal and state financial aid regulations, ensuring adherence to compliance requirements in all aspects of financial aid administration
Attend trainings and conferences to enhance professional development
Maintain accurate and confidential student records related to financial aid applications, awards, and communication
Provide excellent student service by promptly responding to inquiries, resolving issues, and guiding students through the financial aid process
Collaborate with other departments, such as admissions and academic advising, to ensure a coordinated approach in supporting students' financial needs
Other duties as assigned to support the unit or the institution
Qualification
Required
Associate degree in a relevant field (e.g., finance, business, education)
Knowledge of federal and state financial aid regulations
Strong interpersonal and communication skills
Ability to interpret and explain complex financial information to diverse audiences
Detail-oriented with excellent organizational and time management skills
Preferred
Previous experience in financial aid administration or related field preferred
Experience in PowerFAIDS preferred
Company
Excelsior University
Excelsior University is an accredited online institution helping adult learners finish degrees and advance their careers flexibly.
Founded in 1971
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$0.01M2015-08-01Series Unknown· $0.01M
Leadership Team
Richard Hannmann
Vice President and Chief Financial Officer
Adam L. Selhorst
Executive Director, Strategic Partnerships & Alliances
Recent News
2024-04-29
2024-04-16
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2024-03-27
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