Medline · 4 hours ago
Sr Operations Manager
Perryville, Maryland
Full-time
Onsite
Senior Level
$116K/yr - $174K/yr
5+ years expMedline Industries is a leading organization in the healthcare distribution sector, and they are seeking a Senior Operations Manager to oversee and manage resources and processes for a large complex distribution center operation. The role involves ensuring efficient day-to-day operations, supporting customer service, and managing human resource processes while maintaining safety and compliance standards.
Consumer GoodsHealth CareHospitalityManufacturingMedical
Responsibilities
Responsible for the day-to-day operation to include, but not limited to, receiving, storing, picking, packing, and loading of all customer orders
Establishes operational procedures for activities such as verification of incoming and outgoing shipments, handling and disposition of materials, and keeping warehouse inventory current
Lead and measure all daily processes to ensure order fulfillment and production are completed with excellence on a daily basis
Support local sales representatives and sales leadership to deliver outstanding customer service
Support current business by providing timely responses to service failures and customer concerns
Support the Sr. Director of Operations with resolving customer complaints as registered through the OSI process
Support all human resource processes at local facility
This includes helping to source and staff all positions, support the performance management process, administer compensation when necessary, and training and development
Create a culture that promotes positive employee relations
Exposure to confidential information and salary information for respective warehouse managers, supervisors, leads and hourly employees
Ensure safe practices are in place for the workforce and adhered to: including but not limited to, safety meetings, housekeeping, record keeping, and compliance with all local, state, and federal OSHA regulations
Manage exempt and non-exempt employee population to achieve company goals and maintain compliance with applicable policies, procedures and expectations
Responsible for the financial aspect of the Distribution Center Operations by controlling expenses and preserving assets
Effective communicator in both group and individual settings
Effective writing skills
Demonstrated ability to model effective leadership
Excellent presentation skills
Extremely high sense of urgency
Capable of handling multiple priorities and extensive time demands
High level of personal integrity
Effectively navigates through complex situations, both internal and external, that may require multiple decision makers
Demonstrated experience in customer relations and the ability to lead work environments that embrace the principles of positive employee relations
Typically manages through multiple Managers and/or Supervisors
Oversee major projects/programs/outcomes
Budget responsibility
Interpret and execute policies for departments/projects; develop, recommend and implement new policies or modifications to existing policies
Provide general guidelines and parameters for staff functioning
Hiring staff, recommending pay increases, performing performance reviews, training and development of staff, estimating personnel needs, assigning work, meeting completion dates, interpreting and ensuring consistent application of organizational policies
Qualification
Required
Bachelor's Degree and at least 5 years management experience with demonstrated abilities leading and developing subordinates and engaging/supporting warehouse team members OR High School diploma or equivalent and at least 7 years management experience with demonstrated abilities leading and developing subordinates and engaging/supporting warehouse team members
Responsible for the day-to-day operation to include, but not limited to, receiving, storing, picking, packing, and loading of all customer orders
Establishes operational procedures for activities such as verification of incoming and outgoing shipments, handling and disposition of materials, and keeping warehouse inventory current
Lead and measure all daily processes to ensure order fulfillment and production are completed with excellence on a daily basis
Support local sales representatives and sales leadership to deliver outstanding customer service
Support current business by providing timely responses to service failures and customer concerns
Support the Sr. Director of Operations with resolving customer complaints as registered through the OSI process
Support all human resource processes at local facility
This includes helping to source and staff all positions, support the performance management process, administer compensation when necessary, and training and development
Create a culture that promotes positive employee relations
Exposure to confidential information and salary information for respective warehouse managers, supervisors, leads and hourly employees
Ensure safe practices are in place for the workforce and adhered to: including but not limited to, safety meetings, housekeeping, record keeping, and compliance with all local, state, and federal OSHA regulations
Manage exempt and non-exempt employee population to achieve company goals and maintain compliance with applicable policies, procedures and expectations
Responsible for the financial aspect of the Distribution Center Operations by controlling expenses and preserving assets
Effective communicator in both group and individual settings
Effective writing skills
Demonstrated ability to model effective leadership
Excellent presentation skills
Extremely high sense of urgency
Capable of handling multiple priorities and extensive time demands
High level of personal integrity
Effectively navigates through complex situations, both internal and external, that may require multiple decision makers
Demonstrated experience in customer relations and the ability to lead work environments that embrace the principles of positive employee relations
Typically manages through multiple Managers and/or Supervisors
Oversee major projects/programs/outcomes
Budget responsibility
Interpret and execute policies for departments/projects; develop, recommend and implement new policies or modifications to existing policies
Provide general guidelines and parameters for staff functioning
Hiring staff, recommending pay increases, performing performance reviews, training and development of staff, estimating personnel needs, assigning work, meeting completion dates, interpreting and ensuring consistent application of organizational policies
Preferred
Experience in a large distribution center environment is preferred
Benefits
Health insurance
Life and disability
401(k) contributions
Paid time off
Company
Medline
Medline is the largest provider of medical-surgical products and supply chain solutions serving all points of care.
10001+ employees
H1B Sponsorship
Medline has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (344)
2024 (144)
2023 (142)
2022 (143)
2021 (137)
2020 (113)
Funding
Current Stage
Public CompanyTotal Funding
$0.5MKey Investors
North Carolina Department of Commerce
2025-12-17IPO
2021-06-05Private Equity
2019-09-12Grant· $0.5M
Leadership Team
Steve Miller
Chief Operating Officer
Amanda Laabs
Chief Product Officer
Recent News
Packaging-Gateway.com
2026-01-16
2026-01-13
Company data provided by crunchbase