Americold Logistics, LLC. · 8 hours ago
Office Manager II
La Porte, TX
Full-time
Onsite
Mid, Senior Level
5+ years expAmericold Logistics, LLC. is a global leader in temperature-controlled logistics, committed to connecting producers, processors, distributors, and retailers to ensure food safety and accessibility. The Office Manager II will oversee general office activities across multiple sites, manage payroll, customer service, and accounting functions, and may be involved in human resources tasks such as recruitment and training.
LogisticsRetail TechnologySupply Chain ManagementTransportationWarehousing
Responsibilities
Coordinate activities with other supervisory/lead personnel and with other work units or departments
Develop or update procedures, policies, and standards
Implement corporate and departmental policies, procedures, and service standards in conjunction with management
Interpret and communicate work procedures and company policies to staff
Work with General Manager to develop annual departmental budget
Develop work schedules according to budgets and workloads
Provide employees with guidance in handling difficult or complex problems and in resolving escalated complaints or disputes
Research, compile, and prepare reports, manuals, correspondence, and other information required by management or governmental agencies
Resolve customer complaints and answer customers' questions
Review records and reports pertaining to activities such as production, payroll, and shipping to verify details, monitor work activities, and evaluate performance
Keep informed of provisions of labor-management agreements and their effects on departmental operations
Discuss job performance problems with employees to identify causes and issues and to work on resolving problems
Evaluate employees' job performance and conformance to regulations and recommend appropriate personnel action
Train and instruct employees in job duties and company policies or arrange for training to be provided
Participate in the recruitment, interview, and hiring process
Perform other duties as assigned
Qualification
Required
Five to eight years office experience in warehousing and/or logistics
4+ years general supervisory/management experience
HS Diploma or equivalent
Ability to manage supervisors and employees
Ability to work in fast-paced, deadline-oriented environment
Ability to communicate effectively with variety of individuals
Ability to reason, negotiate, instruct, persuade, or speak with others
Ability to pay close attention to detail
Strong interpersonal skills and judgment in communicating with staff
Willingness to develop a mentoring relationship in order to contribute experience, skills, and wisdom to subordinate employees for their development
Receptive to management development suggestions and willing to seek additional knowledge to facilitate job growth
Must have strong relationship skills, be able to provide and model leadership behaviors including the ability to defuse conflict
Excellent written and oral communication skills
Proven ability to juggle multiple tasks simultaneously
Ability to interpret HR regulations, safety rules, operating and maintenance instructions, and procedures manuals
Ability to solve complex problems
Ability to manage multiple sites
Must have very strong customer service orientation with high sense of urgency in meeting objectives and deadlines
Proficient in Microsoft Office, including Word and Excel
Proficient in WMS
Requires the ability to sit for long periods of time, with frequent interruptions
Requires several hours per day of sitting, getting up and down from chairs, and reaching, or bending
Requires manual dexterity with normal hand and finger movements for typical office work
Talking, hearing, and seeing are important elements of completing assigned tasks
May require travel by automobile and airplane up for business
May require a visit facility operations in temperatures at or below freezing
May carry loads related to travel and occasionally lifts, carries, positions, or moves objects weighing up to 20 pounds
Requires the use of various electronic tools
Requires the ability to relate to others beyond giving and receiving instructions: must partner with colleagues without exhibiting behavioral extremes
Requires the performance of work activities including reasoning, negotiating, instructing, persuading, or speaking with others; and respond appropriately to constructive feedback from executive management
Preferred
Experience in HRIS and ATS systems preferred
Benefits
Medical/dental/vision insurance
STD/LTD coverage
401(k) with Company match
FSA
Life insurance
EAP
Paid time off
Company
Americold Logistics, LLC.
Americold is a global leader in temperature-controlled logistics and real estate, with a more than 120-year legacy of innovation and reliability.
10001+ employees
H1B Sponsorship
Americold Logistics, LLC. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (36)
2024 (32)
2023 (33)
2022 (29)
2021 (7)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
unknown2022-08-26Acquired
Leadership Team
Robert Chambers
Chief Executive Officer
Jay Harron
Executive Vice President and Chief Investment Officer
Recent News
GlobeNewswire
2025-12-24
2025-12-24
Company data provided by crunchbase