ICONMA · 6 hours ago
UX Designer III
ICONMA is a company in the banking sector seeking a UX Designer III to support their research needs. The role involves collaboration with various stakeholders, conducting design research, and translating findings into actionable insights.
Staffing & Recruiting
Responsibilities
Collaboration: working with service design directors, designers, and business stakeholders to understand and support their research needs; maintain and build relationships across various stakeholder groups; support Research team members as required
Research road mapping: working with Design, Content, Product, and Business stakeholders to determine study priorities and timelines, and bring visibility to the road map for research activities
Research design: defining research questions, creating the research approach and participant recruitment plan, and selecting appropriate methods of data collection and analysis
Research preparation: creation of participant screeners; recruiting from internal employee panels or working with vendors to recruit external participants; creating research protocols
Data collection: conducting design research methods including observation/ethnography, diary studies, user interviews, usability testing, card sorting, etc
Analysis: utilizing qualitative and quantitative approaches to make sense of the data collected
Reporting: translating findings into easily understandable insights used to drive ideation and inform design, in diverse formats including experience maps, usability test reports, personas, etc
Qualification
Required
Deep foundational knowledge of and experience conducting User-Centered Design and Human Factors research methods, including usability testing, interviews (users and stakeholders), workshop facilitation, and insights synthesis
Strong communications skills (written, oral, and graphical) to identify and craft valid and impactful insights for Design and Business partners
Strong project management skills with ability to balance tasks spanning multiple studies and create future study road maps
Strong collaborative skills across multiple groups including Research, Design, and Business partners
Undergraduate degree in psychology, anthropology, computer science, industrial engineering, human factors, human-computer interaction or a related field
3-5 years of relevant experience
Knowledge of inferential statistics and familiarity with statistical analysis software (e.g., R, SAS, SPSS)
Knowledge of and experience working within the Financial Industry
Preferred
Graduate degree
5+ years of relevant experience
Benefits
Health Benefits
Referral Program
Company
ICONMA
ICONMA: Your Partner in Global Staffing Solutions and Digital Transformation ICONMA is a globally recognized, Woman-Owned staff augmentation and technology consulting firm.