Baxter International Inc. · 13 hours ago
Clinical Patient Training Supervisor II
St Paul, Minnesota
Full-time
Onsite
Mid, Senior Level
3+ years expBaxter International Inc. is a healthcare company committed to redefining healthcare delivery. The Clinical Patient Training Supervisor II is responsible for supervising the Clinical Patient Training and Training Support Specialist teams, ensuring compliance and enhancing the training experience for patients and caregivers.
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Responsibilities
Supervise both Clinical Patient Trainer and Training Support Specialist teams, including providing daily direction, assisting with employee hiring, training, development and identification of performance deficiencies
Monitor workloads for functional areas, including daily performance metrics, adherence to standard work policies, specific projects, and cross-functional training
Develop and maintain partnerships with other RCM teams and key collaborators to meet business needs
Monitor, evaluate, and coach team on effectiveness and individual productivity measured against established performance standards
Act as a consistent resource for process-related questions, providing guidance and support to subordinates as well as other cross-functional areas of business
Provide outstanding customer service to both internal and external customers by bringing to bear soft skills, troubleshooting, critical thinking, active listening, and hard-working encounters
Direct staff on when and how to reprioritize work processes including pending tasks and overdue activities to meet performance metrics and established service level agreements
Lead ongoing improvement initiatives including new technologies or process changes, to drive efficiencies and simplification of the patient training process for the Training Support Specialist and Clinical Patient Trainer teams
Provide support for the Clinical Patient Trainer Coordinator and Sr. Clinical Patient Training Manager in the review & auditing of visit documentation and payments submitted by the Clinical Patient Trainer
Raise issues to Sr. Manager, Clinical Patient Training as appropriate
Qualification
Required
Proficiency in Microsoft Office Software
Strong critical thinking and problem-solving skills
Exceptional written, verbal, interpersonal communications and presentation skills
Detail oriented
Respiratory Care or Nursing clinical credentials/education
Bachelor's degree or equivalent experience, or willing to acquire within 2 years
2+ years supervisory or leadership experience required
3+ years industry experience, Durable Medical Equipment preferred
Benefits
Medical and dental coverage that start on day one
Insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount
401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching
Flexible Spending Accounts
Educational assistance programs
Paid holidays
Paid time off ranging from 20 to 35 days based on length of service
Family and medical leaves of absence
Paid parental leave
Commuting benefits
Employee Discount Program
Employee Assistance Program (EAP)
Childcare benefits
Company
Baxter International Inc.
For nearly a century, we have delivered on our commitment to saving and sustaining the lives of patients, working alongside clinicians and providers around the world.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$2.28BKey Investors
German Federal Ministry of Education and Research
2025-12-08Post Ipo Debt· $600M
2021-04-21Grant· $1.81M
2019-05-15Post Ipo Debt· $1.68B
Leadership Team
Andrew Hider
President and Chief Executive Officer
Giuseppe Accogli
EVP & Chief Operating Officer
Recent News
HospitalManagement.net
2026-01-16
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