Publix Pharmacy · 18 hours ago
Intern - Customer Care & Social Media
3300 Publix Corporate Parkway
Internship
Onsite
Intern
$18.35/hr - $25.35/hrPublix Pharmacy is committed to making a difference and developing its associates through the Summer Internship Program. The intern will support the Customer Care team, working on projects to enhance customer service operations and improve overall customer experience.
Retail
No H1B
Responsibilities
Assist with projects aimed at improving customer care workflows and operational efficiency
Support the team in developing resources and tools that enhance customer interactions
Participate in research and analysis to identify trends and opportunities for process improvement
Contribute to initiatives that improve customer engagement and satisfaction
Perform reporting and analytics to measure project outcomes and operational performance
Qualification
Required
must be an actively enrolled student not graduating prior to the start of the Summer Internship Program in May; or If graduating from a bachelor's degree program prior to the start of the internship, starting a graduate degree program in the upcoming summer or fall semester; or If graduating from a master's degree program prior to the start of the internship, starting a graduate degree program in the upcoming summer or fall semester
must be pursuing a bachelor's or graduate degree in communications, public relations, marketing, media, project management, consumer insights, business management, or a related field and be a current sophomore or above (rising junior or above as of Summer 2026) or a graduate student
basic knowledge of Microsoft Office; Word, Excel, and PowerPoint
strong writing skills for various communication channels
strong analytical and critical thinking skills
strong project management and organizational skills with the ability to prioritize work demands
demonstrated professionalism and ability to work collaboratively in a team environment
Preferred
one or more years of customer service experience
experience in contact center operations
Benefits
Free housing provided in partnership with Florida Southern College (for interns that live outside of a 25-mile radius of the corporate office)
Free hot lunches (buffet-style) at facilities with a cafeteria
Paycheck direct deposit
Credit union
Company
Publix Pharmacy
Publix proudly launched its first pharmacy in 1986. Today, we have expanded to over 1,300 locations, opening up to 40 new ones annually.
Founded in 1930
10001+ employees
Funding
Current Stage
Late StageCompany data provided by crunchbase