ePac Flexible Packaging Australia · 22 hours ago
Credit & Collection Specialist - Temporary employment
United States
Full-time
Remote
Mid Level
$24/hr - $27/hr
3+ years expePac Flexible Packaging is a company focused on providing consumer packaged goods companies with the ability to compete with large brands through innovative packaging. The Credit & Collection Specialist is responsible for managing collections of overdue accounts, assessing customer credit worthiness, and ensuring timely payment collection across all ePac plants.
Packaging & Containers
Responsibilities
Credit Review customer credit applications to determine credit worthiness and establish credit limits
Manage credit limit increase requests
Review customer reference checks
Update customer terms on Salesforce accounts
Collections Manage past due customer accounts exceeding 31 days
Initiate credit holds, credit revocations and claims submissions as needed
Identify required supporting documentation for collection claims submissions
Present action items to Sales team and Plant managers on weekly AR call
Collaborate with Sales to arrange calls with unresponsive customers
Review internal reports and update Salesforce accounts accordingly
Follow up on Quality Control complaints that contribute to delayed payment of invoices
Negotiate and track all payment plans with customers
Manage outstanding collection claims through completion
Qualification
Required
High School diploma or equivalent
Minimum 3-5 years B2B collection experience
Full cycle accounts receivable and strong understanding of accounting life-cycle
Strong customer service and client relationship building skills
Ability to work independently and with enthusiasm
Excellent written and verbal communication skills with ability to interact with customers and internal stakeholders
High level of accuracy and attention to detail when handling accounts, records and reports
Strong experience with cloud-based accounting tools with preference in Business Central Dynamics 365, SalesForce, Google Suites and Microsoft Excel
Excellent analytical skills and ability to meet process deadlines
Preferred
Bachelor's degree in finance, business or accounting
Experience working with start-up companies and fast-growing businesses
Company
ePac Flexible Packaging Australia
ePac Flexible Packaging Australia provides small and medium-size businesses a fast and easy way to buy flexible packaging using digital printing technology.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase