Principal Product Manager – Agentic AI Systems jobs in United States
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Level AI · 3 hours ago

Principal Product Manager – Agentic AI Systems

positionUnited States
timeFull-time
remoteRemote
senioritySenior Level, Lead/Staff
date5+ years exp

Level AI is an AI-native customer experience intelligence platform helping enterprises deploy agentic AI systems. They are seeking a Principal Product Manager to define and execute product initiatives for agentic AI systems, focusing on measurable customer and business outcomes while collaborating closely with various teams.

AnalyticsArtificial Intelligence (AI)Information Technology
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H1B Sponsor Likelynote

Responsibilities

Define and execute product initiatives for agentic AI systems, with a focus on measurable customer and business outcomes
Own significant parts of the agentic system lifecycle, including orchestration, decisioning, evaluation, and iteration
Contribute to building a repeatable framework for launching, evaluating, and improving agentic capabilities across customers
Help define how agentic systems are measured and improved in production, balancing autonomy with safety and reliability
Partner closely with Engineering, Applied AI/ML, Design, and Solutions teams to ship production-ready systems
Work directly with customers to understand workflows, requirements, and success criteria
Drive customer-informed prioritization by staying close to live deployments and real usage patterns
Support best practices for agent evaluation, iteration, and safe rollout
Represent the product in customer conversations, demos, and feedback sessions

Qualification

Product ManagementAI-driven productsProduction software systemsCustomer-facing skillsLLMs exposureEnterprise SaaS experienceTechnical backgroundConversational systemsAI evaluation conceptsCollaboration skillsCommunication skills

Required

5–6 years of Product Management experience, preferably with AI-driven or platform products
Experience shipping and iterating on production software systems
Exposure to LLMs, agentic systems, or AI-powered workflows (hands-on or via close partnership)
Strong customer-facing skills and comfort working with enterprise customers
Ability to translate ambiguous problems into clear product requirements
Excellent collaboration and communication skills

Preferred

Experience with conversational systems, automation, or real-time decisioning
Familiarity with AI evaluation concepts, human-in-the-loop systems, or feedback loops
Experience working in enterprise SaaS or B2B platforms
Technical background or strong comfort working with engineering and ML teams

Company

Level AI

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Level AI is a platform for businesses to automate tedious workflows and transform customer experience.
dateFounded in 2019
location
Mountain View, California, USA
people-size51-200 employees
web-link
https://thelevel.ai

H1B Sponsorship

Level AI has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (2)
2022 (1)
2020 (1)

Funding

Current Stage
Growth Stage
Total Funding
$74.4M
Key Investors
Adams Street PartnersBattery VenturesEniac Ventures
2024-07-23Series C· $39.4M
2022-03-02Series B· $20M
2021-08-25Series A· $13M

Recent News

PR Newswire
Weekly Recap: 14 Tech Press Releases You Need to See
2025-06-13
PR Newswire
Level AI Launches Naviant: The Future of AI Virtual Agents for Customer Experience
2025-06-09
Google Patent
Customer agent recording systems and methods
2025-04-02
Company data provided by crunchbase