ServiceNow · 15 hours ago
AI Advisory Solution Architect
United States
Full-time
Remote
Senior Level
7+ years expServiceNow is a global market leader in innovative AI-enhanced technology, aiming to transform how organizations work. As an AI Solution Architect, you'll define architectural patterns and develop proof of concepts to accelerate customer journeys on the ServiceNow platform.
Agentic AIBusiness Process Automation (BPA)Cloud ManagementEnterprise SoftwareRobotic Process Automation (RPA)SaaS
Responsibilities
Lead architectural design sessions focused on AI Experience and Platform solutions, translating customer requirements into actionable blueprints
Showcase platform capabilities through technical deep-dive demos that educate customers on architectural possibilities, showcase integration capabilities, and build confidence in the solution's technical foundation
Develop proof of concepts and technical validation frameworks for customers in your assigned districts
Collaborate with AI Experience Solution Consultants to ensure solution blueprint aligns to customer priorities and workshop outcomes
Create and contribute to reusable assets, reference architectures, and industry patterns that multiply team productivity and enable consistent high-quality delivery at scale
Qualification
Required
Expertise in AI architecture, workflow automation, and integration frameworks
Ability to design and build end-to-end solutions with scalability, performance, and rapid implementation in mind
Strong cross-functional collaboration with sales, specialists and product teams
Demonstrated ability to build technical credibility quickly and influence customer architectural direction
7+ years in architecture or pre-sales engineering roles
Deep technical mastery of ServiceNow's core platform capabilities (data model, flows, integration hub, scripting, UI frameworks, security model, etc.)
The ability to build trusted relationships with customer platform owners, architects, and CTOs—quickly establishing credibility through technical depth and a consultative approach
Reliable delivery against commitments, with the ability to manage multiple technical workstreams, prioritize under pressure, and drive proof of concepts and design sessions to completion without constant oversight
The capability to translate customer requirements into comprehensive, scalable solution blueprints that serve as the bridge between sales and implementation
Proficiency in rapidly designing and building compelling proof of concepts that validate technical feasibility and demonstrate tangible value
The ability to partner effectively with Solution Consultants, Specialists, and Industry Enterprise Architects to ensure AI Experience solutions align with overall account strategy and long-term customer roadmaps
The ability to quickly assess a customer's current technical landscape, integration requirements, and scalability needs—then translate those into AI Experience architectures that are both aspirational and achievable
The ingrained habit of leveraging AI tools throughout every phase of the sales cycle
Company
ServiceNow
ServiceNow is an AI platform that delivers IT operations, field service management and app engine solutions.
10001+ employees
H1B Sponsorship
ServiceNow has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (910)
2024 (876)
2023 (807)
2022 (840)
2021 (447)
2020 (439)
Funding
Current Stage
Public CompanyTotal Funding
$83.7MKey Investors
Sequoia CapitalJMI Equity
2022-12-09Post Ipo Equity
2012-07-29IPO
2012-03-20Private Equity· $10.98M
Leadership Team
William McDermott
Chairman and CEO
Pat Casey
Chief Technology Officer & EVP of DevOps
Recent News
mescomputing.com
2026-01-24
2026-01-24
2026-01-23
Company data provided by crunchbase