VON Canada · 5 hours ago
Human Resource Business Partner - Full-time
VON Canada is a community care provider seeking a Human Resource Business Partner to provide HR counsel to management on various HR and labour matters. The role focuses on delivering client-focused consulting and support to enhance the strategic goals of the organization.
Health CareMedicalNon Profit
Responsibilities
Acts as the primary HR point of contact for Directors and Managers of assigned functional client groups
Maintains responsibility for supporting VON’s operational and strategic objectives through the provision of Human Resources (HR) advice and best practices
Provides timely, professional, and client-focused support, guidance, and advice on all HR matters, policies, and programs including, but not limited to: retention; labour and employee relation issues; collective agreement, HR policy and procedure interpretation; employment legislation; grievance management; performance and attendance management; compensation packages; return to work, workplace accommodation; WCB/WSIB management; Health and Safety practices; benefit, retirement and pension plans
Engages with subject matter experts (SMEs) throughout HR and other corporate support areas to provide client(s) with a holistic approach to issue resolution, utilizing an understanding of client(s) businesses, issues, and challenges
Provides strategic support to assist in decision-making with proactive advice and solutions designed to meet current and future business needs
Collaborates and provides feedback to HR SME’s regarding program design, issues/trends, and their impact on assigned client groups
Supports organizational development responsibilities
Consults on the application of policy and process as well as trends, themes, and solutions
Anticipates changes required within the business and drives those changes in partnership with business leaders
Exercises good judgment, discretion and initiative in dealing with confidential information and/or responding to inquiries
Provides support, advice, and guidance on a wide range of employee and labour relations matters arising from the administration, interpretation and communication of the collective agreement, VON policies, and relevant legislation
Identifies potential risks within scope of the role, implements mitigation strategies, and escalates issues to the LERO/BP or relevant internal SME as needed
Communicates with leaders to provide support on key programs being implemented (e.g. performance management, employee engagement etc)
Assess and triage harassment and incivility complaints for escalation as applicable to the Labour and Employee Relations Officer/Business Partner (ELRO/BP), partnering and communicating with appropriate stakeholders, as required
Provides background and actions related to upcoming grievances to LERO/BPs and leads the first two steps of the grievance process
Leads the rollout of new or revised policies and collective agreement programs to assigned client groups
Participates in knowledge transfer and collaborative decision-making with other HRBP-Generals across the organization
Collaborates with HRBP-Generals to ensure consistency in the application and administration of programs and initiatives
Supports the Immigration Specialist through the coordination of relevant collective agreement and recruitment-related information
Maintains ongoing, collaborative relationships with managers and leaders to foster strong relationships across all assigned client groups
Coaches, supports and mentors management-level staff within assigned sites groups on HR related practices and policies
Monitors continuously and translates the effectiveness of HR programs within assigned client groups
Leads the reporting of key HR metrics and trends to client groups
Provides information and input to HR Centers of Excellence regarding, trends, program/policy development, and the impacts on assigned client groups
Delivers leadership training and employee/leadership learning and development sessions on HR-related issues
Partners with appropriate parties in Organizational Development (OD) on site-specific education
Partners with LERO/BP and OD team on employee-specific education
Promotes the goals and values of VON and their role as an integrated community care provider
Promotes a safe and healthy workplace ensuring workplace conduct and activities are in accordance with the provincial Occupational Health and Safety Act and Regulations and compliant with the VON Safety Management System, including all Policies, Safe Work Practices and Procedures
Abides by all VON policies and work practices
Abides by all confidentiality and protection of personal information policies, regulations and practices and ensures appropriate safeguards are in place within their role
Works in collaboration with other staff in a team approach to service delivery
Qualification
Required
University degree in Business/Commerce, Human Resources, Industrial Relations, or related discipline
A minimum of three (3) years broad and progressive experience as a HR Generalist and/or, Employee/Labour Relations experience in a unionized environment, managing sensitive and complex situations
Foundational knowledge of HR/LR best practices and principles
Knowledge of labour/management principles, provincial employment law, Human Right statutes, Labour Relations Board process(es), and collective agreement administration
Experience with Nova Scotia and Ontario healthcare unions is an asset
Experience in a health care environment preferred
Certified Human Resources Leader (CHRL) designation is an asset
High level of credibility, professionalism and integrity
Thrive in fast-paced, complex environment and are committed to enhancing the overall employee experience, performance and effectiveness of VON
Build productive and collaborative working relationships at all levels of the organization
Analytical skills to connect disparate data points and identify key stakeholders essential to developing an effective solution
Facilitation skills to bring together differing viewpoints
Consult on application of policy and process as well as trends, themes, and solutions
Anticipate required business changes and proactively drives them in partnership with business leaders
Exercise good judgment, discretion and initiative in dealing with confidential information and/or in responding to inquiries
Must have personal vehicle and possess both a current driver's license and proof of vehicle insurance
Willingness to travel regularly during the day as well as periodically overnight(s) to support sites and attend meetings
Police check etc
The use of Personal Protective Equipment (PPE) may be required
Preferred
Experience in a health care environment preferred
Experience with Nova Scotia and Ontario healthcare unions is an asset
Certified Human Resources Leader (CHRL) designation is an asset