Goodwill Central Oklahoma · 2 days ago
Security Officer II - Crest (Non-Driving Post)
Goodwill Central Oklahoma is seeking a Security Officer II to maintain high standards of alertness and customer service during 2nd and 3rd shifts. The role involves monitoring security operations, assisting with customer interactions, and ensuring safety protocols are followed.
Janitorial ServiceSecurityTraining
Responsibilities
Punctual and dependable attendance
Maintain a positive customer service attitude while interacting with clients, employees, customers, and visitors
Assist in the start-up of the new account to include working the post, assisting with post orders, training checklists, and getting acclimated to the post
Become proficient in CCTV operations
Understand and utilize the Elements of Proof regarding shoplifting
Utilize training and actions to deter theft
Produce written documents with clearly organized thoughts using proper sentence construction, punctuation, and grammar
Maintain proper security logs and Daily Activity Reports (DAR), Required to document all recovery efforts
Diffuse and de-escalate situations that involve employees, customers, and/or security incidents
Identify hazards in the parking lot, building entrance, and a variety of locations throughout the facility
Check receipts and proof of purchase for all customers leaving the facility
Conduct shopping cart integrity inspections and identify any items not purchased
Be familiar with on-site emergency procedures, first aid supplies, and equipment
Remain vigilant and attentive while on duty
Will perform foot patrol and routine checks of all doors entering the building
Act in a professional manner during emergencies, power outages, and inclement weather
Able to act under pressure with a high standard of protection for property and human life
Able to work well and professionally with Client management when situation arises
Ensure proper maintenance of uniforms and maintain a clean professional appearance
Must be able to follow all security instructions
Administer First Aid and CPR if required
Review and be familiar with Goodwill of Central Oklahoma safety policies, programs and procedures and adhere to all safety rules, regulations, and safety codes. Attend safety training and meetings and report any unsafe work conditions, accidents, or injuries immediately
Perform other duties and projects as required by management
Qualification
Required
High school diploma or GED required OR 4-years of verifiable professional security experience
Valid CLEET Phase I and II certifications issued by the State of Oklahoma, required
Must have flexible availability, including off-shifts and weekends
Previous security experience required, or strong background in professional level communication/customer service with emphasis on public interaction required
Must be willing to work/travel to different contracted locations as scheduled
Skilled in operating various surveillance equipment, alarm systems, and basic computer applications for reporting and documentation. Technical proficiency is a requirement to be successful
Ability to speak, read, and write the English language
Reliable transportation and communication required
Company
Goodwill Central Oklahoma
Goodwill Central Oklahoma is a local nonprofit workforce development organization.