Acadia Insurance (a Berkley Company) · 3 days ago
Account Manager Trainee
KS, Overland Park
Full-time
Onsite
New Grad, Entry LevelIntrepid Direct Insurance is a rapidly growing direct to consumer property and casualty insurance company. The Account Manager Trainee will participate in a yearlong training program to gain in-depth knowledge of insurance products and provide superior customer service for Property and Casualty insurance needs.
Commercial InsuranceInsurance
No H1B
Responsibilities
Gain a thorough understanding of the insurance industry and company’s insurance products and services
Learn foundational insurance coverages and risk management strategies
Actively Participate and engage with training sessions to learn and grow as an insurance professional
Utilize training program to earn Property & Casualty licensing and other insurance certifications
Shadow experienced account managers and other team members to learn best practices and gain hands-on experience
Participate in monthly connections to receive guidance and feedback from senior staff
Observe and assist in client meetings, negotiations, and other key activities to build practical skills
Mentorship and coaching with exposure to senior management
Demonstrate a commitment to curiosity by actively engaging in opportunities for growth and education with team members and mentors
Develop and maintain strong relationships with vendors and clients
Address client inquiries and concerns regarding insurance policies promptly and professionally
Assist in managing client accounts to ensure satisfaction and retention
Document all interaction with customers and prospects in our management system for record keeping
Answer incoming customers’ call and email requests for certificates, endorsements, and any other service needs
Develop the skills necessary to complete technical tasks such as securing external quotes, processing a new business submission, processing a renewal, ensuring compliance needs are met, etc
Work closely with other departments, such as underwriting and claims, to ensure a cohesive approach to client management
Participate in cross-functional projects to improve overall client experience
Qualification
Required
Bachelor's degree or equivalent industry work experience required
Customer service orientation: Takes responsibility for handling client requests and needs
Build sustainable relationships of trust through open and interactive communication
Excellent communication (verbal/written) skills
Pro-active and problem solving with attention to detail
Innovative mindset with the ability to contribute to our industry disruptor culture
Desire to develop further knowledge of commercial insurance and coverages
Planning & organizing: ability to organize, multi-task, prioritize and manage time effectively
Company
Acadia Insurance (a Berkley Company)
Acadia Insurance specializes in commercial property casualty insurance. Our company began in 1992 insuring businesses in Maine.
Founded in 1992
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Simone Grimes, CPA, MBA
Chief Financial Officer
Steve Rich, CPCU
Senior Vice President & Chief Claims Officer
Recent News
2024-03-06
Coverager - Insurance news and insights
2022-06-28
Company data provided by crunchbase