Infiltrator Water Technologies (Decentralized Wastewater Treatment Solutions) · 19 hours ago
Post Sales Engineer - Remote
United States
Full-time
Remote
Senior Level
5+ years expInfiltrator Water Technologies is a leading provider of decentralized wastewater treatment solutions, headquartered in Old Saybrook, CT. They are seeking a Post Sales Engineer to provide advanced project management and technical support for wastewater treatment processes, focusing on existing systems that require monitoring and troubleshooting.
ComputerInformation TechnologyManufacturing
Responsibilities
Continuously maintains Orenco management's safety, cultural, and professional standards
Promotes, encourages, and reinforces a positive safety culture, safe practices, and a safe work environment to all employees
Conducts all work in a safe manner and promotes safe work practices to all associates and clients
Increases sales and improves the overall customer experience by providing value-add product recommendations to stakeholders that utilize Orenco wastewater infrastructure
Educates external stakeholders
Learns and demonstrates effective use of Integrity Selling
Coordinates with other company staff to accomplish the work required to address problems with existing wastewater systems
Actively pursues to speak at conferences or author papers that promote Orenco technologies
Works with marketing to write and create case studies that summarize pertinent observations and data from existing Orenco systems
Demonstrates leadership within the Systems Engineering Department and within the organization daily
Mentors and helps train staff within the systems engineering department
Provides process training to systems engineers, sales staff, and external clients
Participates in meetings and contributes ideas and opinions
Improves methods for internal and customer-facing processes
Volunteers and participates in team, department, and organizational initiatives
Coordinates with various departments within Orenco regarding team initiatives and objectives
Sets and strives to complete annual personal development goals
Assists with the project management of commercial and municipal collection and/or treatment opportunities by providing observations, data, and feedback from existing systems
Leads research projects
Supports in the commissioning of commercial and municipal collection and/or treatment systems
Assists the post sales group with troubleshooting existing treatment processes
Creates protocol and solicits operating data from existing wastewater treatment processes
Makes recommendations to Systems Engineering and R&R (renewal and replacement) regarding design revisions
Travels to existing treatment systems as necessary to troubleshoot, solicit feedback and/or collect data
Evaluated operating protocols and optimizes Orenco O&M (operation and maintenance) requirements
Thoroughly documents all tasks and customer interactions in CRM (Customer Relations Management)
Inputs, updates, and ensures accuracy of customer contact information in CRM
Maintains an accurate, up-to-date, CRM opportunity database
Submits and distributes timely activity and trip reports
Summarizes and provides information to the R&D group regarding existing designs
Qualification
Required
A Bachelor of Science in Engineering degree or higher is required
A minimum of five years' experience in wastewater process design or manufacturing
Above average organizational skills are required
Ability to communicate in a professional, courteous, customer service-oriented manner
Exceptional verbal and written communication skills are required
Ability to give technical presentations to a large audience
Ability to successfully interact with individuals from diverse backgrounds and extreme variations in educational levels
Competent ability with applications such as word-processing, spreadsheets, and email
Must be willing and able to travel a minimum of 10% of the work time
Ability to be flexible and change priorities with little notice and to remain calm during confrontational or high-pressure situations
Ability to use sound judgement and follow through in problem solving and decision-making processes
Must have satisfactory driving record, maintain valid driver's license, and current insurance on personal vehicle if used for business
Must meet company insurability requirements
Preferred
PE registration is a plus
MBBR and/or attached growth wastewater process experience preferred
Benefits
Medical and prescription drug plans
Telemedicine (with medical plan)
High-Deductible Health Plan (HDHP) and Health Savings Account (HSA)
Dental and vision plans
Virtual physical therapy*
An employee assistance program (EAP)*
Voluntary accident, critical illness, and hospital indemnification programs
Retirement 401k program with company match
An employee stock purchase plan (voluntary)
Financial wellness planning*
Paid parental leave*
Flexible spending accounts (FSA) for child care and health care
Short-term and long-term disability*
Basic life insurance
Accidental death and dismemberment (AD&D)*
Adoption financial reimbursement*
Tuition reimbursement*
Voluntary life insurance (for employees, spouses, and children)
Voluntary identity theft and fraud protection
Company
Infiltrator Water Technologies (Decentralized Wastewater Treatment Solutions)
Protecting the environment with innovative wastewater treatment solutions for over 35 years, Infiltrator is the leading manufacturer of onsite wastewater treatment products in North America.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2019-08-01Acquired
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