RTX · 15 hours ago
Analyst, Project Management (Remote)
RTX is a company working to transform the future of flight through innovative engine design and servicing. They are seeking an Analyst for Project Management to monitor service requests, administer user access, and support project activities while ensuring data accuracy and compliance.
AerospaceManufacturingSecuritySensorTelecommunications
Responsibilities
Service Request Management – Monitor and manage aged service requests, ensuring timely resolution and proper follow-up
User Access Administration – Administer user access gates, roles, and permissions to maintain system security and accuracy
Request Routing – Reroute service requests as needed to ensure proper workflow and efficiency
Training & Documentation – Create training materials and packages to support user onboarding and system understanding
User Support & Guidance – Conduct guidance sessions and provide ongoing support to address user questions and issues
Project Participation – Actively contribute to project meetings, providing updates, insights, and recommendations
ServiceNow Management – Oversee ServiceNow assignments and ensure tickets are tracked, updated, and closed accurately
Data Accuracy & Compliance – Ensure user roles, access, and system entries are accurate and compliant with organizational standards
English (read, write, speak) is required when communicating with customers, co-workers, or supervisors who only speak English
Travel is up to 10%
Qualification
Required
U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract
The selected candidate must reside in Puerto Rico
Bachelor degree in Business Administration, Project Management, or Engineering
GPA of 3.0 or higher
English (read, write, speak) is required when communicating with customers, co-workers, or supervisors who only speak English
Preferred
Experience with SAP and MS Office suite
Experience in project management
Benefits
Employee Scholar Program
Company
RTX
RTX is comprised of three market-leading businesses – Collins Aerospace, Pratt & Whitney and Raytheon – working as one to answer the biggest questions and solve the hardest problems in aerospace and defense.
Funding
Current Stage
Public CompanyTotal Funding
$3.2MKey Investors
LIFT Ecosystem Accelerator
2024-02-22Grant· $0.2M
2019-06-09Acquired
2010-01-14Grant· $3M
Leadership Team
Recent News
bloomberglaw.com
2026-01-22
Business Insider
2026-01-09
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