Deploy Surveillance · 5 hours ago
Deployment Technician
Lehi, UT
Full-time
Onsite
Entry Level
2+ years expDeploy Surveillance is a leading mobile surveillance provider delivering end-to-end hardware deployment, repair, and support for customer accounts. The Deployment Technician is responsible for end-to-end support of customer surveillance systems, including hardware deployment, maintenance, and customer service in a dynamic field environment.
AndroidCloud SecurityEventsiOSReal TimeSecurity
Responsibilities
Execute on-site or remote hardware deployments for mobile surveillance fleets
Install, configure, and test surveillance devices, sensors, mounting hardware, power solutions, and networking equipment
Ensure deployments meet security, regulatory, and Production guidelines; document configurations and as-built records
Able to drive for long periods (8-10 hours)
Able to travel on planes
Conduct preventive maintenance, inventory checks, and lifecycle management for deployed assets
Can swap out any LRU in field to get a unit in working order
Provide hands-on assistance during critical incidents, coordinating with Support team and other Field Service Specialists to restore service quickly
Maintain accurate records of all deployed hardware, configurations, warranties, and maintenance performed
Adhere to all safety protocols and best practices for field operations
Ensure quality control during installations and maintenance activities
Report incidents, near-misses, or non-conformances promptly and transparently
Qualification
Required
2+ years in field operations, hardware deployment, installation, or related roles (experience in mobile or fleet surveillance a plus)
30-60% travel, including short-notice trips; ability to work flexible hours as needed
Working knowledge of AV, networking, power systems, and surveillance hardware; basic IT literacy for configuring devices and entering data accurately
Demonstrated ability to diagnose issues, think critically, and implement effective solutions under time pressure
Excellent verbal and written communication; capable of presenting technical information to non-technical stakeholders
Self-starter with the ability to manage multiple active projects, prioritize tasks, and meet deadlines
Customer-focused with a professional, service-oriented approach
Able to lift 50 lbs. repetitively and carry equipment as needed; comfortable working in varied environments (outdoors, on customer sites, and in serviceable indoor areas)
High School Diploma or GED
Benefits
Health, dental, and vision coverage
Paid time off and holidays
Company
Deploy Surveillance
Deploy Surveillance provides solar-powered mobile surveillance units for cloud-based security monitoring in various environments.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Derek Pedersen
Chief Executive Officer
Company data provided by crunchbase