Customer Quality Engineer jobs in United States
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Hitachi Energy · 4 hours ago

Customer Quality Engineer

Hitachi Energy is a global technology leader in electrification, and they are seeking a Customer Quality Engineer to enhance customer satisfaction and resolve quality issues. In this role, you will manage customer complaints, conduct root cause analysis, and develop corrective action plans to ensure quality performance.

EnergyManufacturing
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H1B Sponsor Likelynote

Responsibilities

Implement and ensure adherence to Non-Conformance Management and Customer Care Response Processes
Lead root cause analysis and problem-solving efforts for non-conformances
Provide regular status updates to customers and stakeholders
Maintain precise records of investigations and findings
Ensure completion of Non-Conformance Reports within predefined time frames
Collaborate with internal and external customers to resolve complaints
Responsible to ensure compliance with applicable external and internal regulations, procedures and guidelines

Qualification

Root cause analysisCorrective action planningNon-Conformance ManagementData analysisQuality management systemsCommunication skillsLeadership skills

Required

Bachelor's degree in a relevant field
1+ years of experience in customer quality management or a related role
Strong understanding of root cause analysis and corrective action planning
Excellent communication and leadership skills
Experience with Non-Conformance Management and Customer Care Response Processes
Proficient in data analysis and quality management systems

Company

Hitachi Energy

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Hitachi Energy is a renewable energy company that provides energy consulting services.

H1B Sponsorship

Hitachi Energy has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (71)
2024 (52)
2023 (53)
2022 (58)

Funding

Current Stage
Public Company
Total Funding
$300M
2025-03-19Post Ipo Equity· $300M
2020-03-30IPO

Leadership Team

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Ron Hunt
CFO Enterprise Software Solutions
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Allie Anzelone
Site HR Business Partner
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Company data provided by crunchbase