Heartland Credit Union - Kansas · 8 hours ago
Traveling Teller
Heartland Credit Union is a not-for-profit financial institution that has provided exceptional member service for over 75 years. They are seeking a full-time Traveling Teller who will be responsible for providing excellent customer service, processing transactions, and educating members about credit union products and services.
BankingCredit CardsFinancial ServicesLending
Responsibilities
Greets customers entering the branch, directs them to the correct staff member for assistance and provides assistance with ATM usage, coin counting machine, safety deposit boxes and other branch services
Responsible for providing excellent customer service while performing a variety of paying and receiving functions including processing deposits, withdrawals, loan payments, cashiers' checks, money orders, and cash advances
Verifies cash totals and balances each day's transactions
Educate members of credit union products and services
Balances ATM machines, coin counters, and cash dispensing/recycling machines in a timely and accurate manner
Ensures members are promptly and professionally served
Attends meetings and training sessions as required
Provides superior service to our members
Proactively support and advance HCU's brand platform
Performs all other duties as assigned
Qualification
Required
High school graduate or equivalent
Proficient with technology and variety of software including MS Office: Word, Excel and Outlook
Well organized and attentive to detail
Excellent communication skills
Ability to move 30 lbs. occasionally and/or up to 10 lbs. frequently
Stationary for extended periods of time
Preferred
Previous customer service and cash handling experience preferred
Experience working in a financial institution is helpful but not required
Benefits
BCBS Health and Dental Insurance
Paid Life and LTD Insurance
401(k) Plan
Paid Vacation and Holidays
Wellness Program
Small friendly work environment
Opportunity for advancement