AgFirst Farm Credit Bank · 1 day ago
Senior Systems Learning Partner
Columbia, SC, United States
Full-time
Hybrid
Senior Level
6+ years expAgFirst Farm Credit Bank is a financial institution that provides financing and technology services to rural residents and agricultural operations. The Senior Systems Learning Partner leads the design and delivery of advanced learning solutions for loan systems, collaborating with stakeholders to ensure training programs are effective and aligned with business goals.
BankingFinancial Services
Responsibilities
Lead the development and execution of district-wide learning strategies for bank systems and applications
Serve as a key advisor on systems training needs during major implementations, upgrades, and process changes
Partner with business leaders to assess learning gaps and recommend scalable, impactful solutions
Design and deliver complex learning experiences using blended modalities (e.g., ILT, e-learning, webinars)
Translate technical and procedural content into engaging, accessible learning materials
Ensure alignment with adult learning principles, accessibility standards, and business goals
Build strong relationships with district associations, IT, and business units to ensure training solutions meet evolving needs
Facilitate cross-functional collaboration to support system rollouts and change management efforts
Lead feedback loops and continuous improvement efforts based on learner insights and performance data
Oversee the development and maintenance of digital learning assets, including simulations, assessments, and documentation
Evaluate and recommend learning technologies and tools to enhance delivery and engagement
Ensure quality assurance and version control across all training content
Lead learning workstreams within system implementation projects, managing scope, timelines, and deliverables
Coordinate training logistics, resource planning, and stakeholder communications
Monitor project outcomes and contribute to post-implementation reviews and optimization efforts
Qualification
Required
Bachelor's degree in Human Resources, Organizational Leadership, Business Administration, Education, or related field
At least six (6) years of experience with bank operations, IT systems, and systems training
Proven experience leading instructional design and learning strategy in a financial services environment
CPLP, CPTD, or equivalent certifications in instructional design, learning technology, or systems training
Exceptional written and verbal communication skills; ability to influence and engage diverse audiences
Ability to align learning solutions with business priorities and system goals
Proficiency in LMS platforms, authoring tools (e.g., Articulate, Camtasia), and webinar technologies
Strong partnership skills and ability to lead cross-functional initiatives
Skilled in using data to evaluate learning effectiveness and inform decision-making
Comfortable navigating change and leading through ambiguity
Ability to travel overnight, unassisted, to the continental United States and Puerto Rico up to 25% of the time
Preferred
Master's degree
Company
AgFirst Farm Credit Bank
AgFirst Farm Credit Bank is a cooperative providing funding, technology and other services.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Tim Amerson
CEO
Darrick Paul
Executive Vice President and Chief Human Resources Officer
Recent News
2025-12-11
2025-06-13
Company data provided by crunchbase