All Star Auto Parts · 12 hours ago
Customer Development Specialist (Sales) - Orlando, FL
Orlando, Florida, Orlando, FL, US
Full-time
Onsite
New Grad, Entry LevelAll Star Auto Parts, a part of TERREPOWER, specializes in remanufacturing auto lights and wheels. The Customer Development Specialist will engage with customers, gather feedback, and support sales initiatives to enhance customer satisfaction and drive operational improvements.
Automotive
Responsibilities
Provide exceptional customer service and build strong relationships with customers
Make outbound calls to existing and potential customers to understand their needs and concerns
Gather and document customer feedback on issues and concerns, and maintain accurate records of customer interactions and sales activities
Address concerns effectively, fostering long-term relationships, and problem solve to fix issues
Communicate customer feedback to senior leadership to drive operational improvements
Identify opportunities to increase sales by offering relevant products or services
Process orders, track shipments, maintain accurate records, and assist with pricing, quotes
Achieve and exceed targets and performance metrics
Qualification
Required
Strong verbal and written email communication skills
Prior call center, customer service relations, and/or sales experience
Proficiency with Microsoft Office and email
Comfortable in a fast-paced environment, and open to learning and adapting
Must be able to work in a team environment
Proactive and customer-focused approach
Must have reliable transportation and be able to commute to the Orlando site as required
Must have the ability to work in a Call Center environment where frequent interruptions may occur
Should be able to work in environments with variable noise levels, lighting conditions and temperature variation and able to access all areas of building without limitations
Able to lift minimum of 30 lbs for trade show material and product
Position is Onsite and must be able to reliably commute to the office located at 2966 Commerce Park Drive, Orlando, FL 32819
Preferred
Prior experience in outbound sales or account management is strongly preferred
Basic Excel skills preferred
CRM experience preferred
College Degree preferred
Spanish speaking is not essential, but would be helpful
Prior automotive experience is not essential, but would be helpful
Benefits
Career growth
Competitive pay
Benefits within the first 30 days
Paid time off
Paid company holidays
Paid training
401(k) with up to 5% match
Company
All Star Auto Parts
All Star Auto Parts is a nationwide seller of auto lights, wheels, and side mirrors.
Founded in 2009
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Andrew Sexton
Chief Executive Officer
Tom Murray
Chief Financial Officer
Company data provided by crunchbase